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What is myOneFlow?

myOneFlow is an adaptable platform specifically crafted for managing cases and automating workflows, aimed at public service organizations to effectively supervise participants, programs, and compliance in a consolidated digital environment. This cutting-edge solution seamlessly merges case management, customer relationship management, enrollment processes, financial oversight, and reporting into a single low-code platform, thereby removing the reliance on spreadsheets and various disjointed tools. By automating key processes such as intake, enrollment, document submissions, approvals, and communication through digital forms and rule-based workflows, it guarantees that essential actions are executed promptly and efficiently. The platform provides immediate insights into participant progress, outcomes, and the overall effectiveness of programs, complete with integrated reporting tools such as WIOA PIRL and NRS tables to facilitate regulatory reporting and data collection processes. Additionally, organizations can oversee grants, participant spending, and budgetary matters all from one centralized location, which significantly minimizes redundant tasks while automating compliance responsibilities. In essence, myOneFlow not only streamlines operations but also enables organizations to improve their service delivery and overall effectiveness in serving their communities. By utilizing this platform, public service entities can focus more on their mission and less on administrative burdens.

What is Bonterra Apricot?

Bonterra Apricot is case management software built for nonprofits, public sector agencies, and social good organizations that need to manage participant services, program data, outcomes, and reporting more effectively. The platform helps teams strengthen community outcomes, simplify workflows, improve staff capacity, and showcase program success. Apricot centralizes participant and program data in one system so organizations can eliminate silos and manage the full service lifecycle from intake to reporting. Bonterra Que is built directly into Apricot as a trusted AI assistant that works inside existing case management workflows. Que helps staff quickly understand participant history, review recent updates, capture notes, identify early intervention signals, review data integrity, and use Que Data Studio for deeper insights. The platform supports human-led AI, keeping staff in control while helping them prepare faster, pick up active cases more easily, and deliver more informed support. Apricot also includes standardized processes, best-practice templates, streamlined workflows, a user-friendly interface, and features that enable participant-case worker connections. Its reporting and impact measurement tools help organizations quantify outcomes, communicate results, and make measurement part of service delivery rather than a separate task. Apricot supports program improvement through participant engagement, dropout reduction, referral management, program optimization, and funder-ready insights. The platform is available in Apricot Essentials, Apricot Pro, and Apricot Enterprise tiers, with capabilities ranging from data capture, case management, reporting, analytics, and security to smart forms, scheduling, referrals, auditing, dashboards, single sign-on, inventory management, and API access.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Empyra

Date Founded

1994

Company Location

United States

Company Website

www.myoneflow.com

Company Facts

Organization Name

Bonterra

Date Founded

2021

Company Location

United States

Company Website

www.bonterratech.com/product/apricot

Categories and Features

Categories and Features

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