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What is myResidentCare?

myResidentCare caters to organizations offering both short-term and long-term care within a staffed facility or campus setting. Its flexibility and affordability stem from the varying needs of residential care providers, enabling you to customize your experience by adding or removing modules based on specific requirements. The diet module serves as a cloud-based platform for nutritionists, dietitians, and other dietary professionals, providing tools to monitor food allergies, intolerances, preferences, and snack lists, along with dietary aids. Additionally, the activity module empowers residents to organize and plan activities within their facility, enhancing their engagement and overall experience. This comprehensive approach ensures that care providers can deliver personalized care tailored to each resident's needs.

What is CareResolve?

CareResolve is an innovative platform powered by AI that focuses on the management of grievances within skilled nursing facilities. This solution aids SNF teams in effectively handling complaints from residents and their families by providing structured workflows, tracking important deadlines, keeping thorough documentation, enabling necessary approvals, and ensuring compliance through robust audit trails. Furthermore, CareResolve harnesses artificial intelligence to identify patterns in recurring issues, simplify complex cases, suggest follow-up actions, and empower leadership to recognize potential risks across various facilities at an earlier stage. By optimizing the grievance resolution process, CareResolve strives to improve the experiences of residents and staff alike, fostering a more harmonious environment within nursing facilities. Ultimately, the platform's goal is not only to resolve complaints but also to promote a culture of continuous improvement and care excellence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SMZ Solutions

Date Founded

2013

Company Location

Canada

Company Website

myresidentcare.com

Company Facts

Organization Name

CareResolve

Date Founded

2026

Company Location

United States

Company Website

careresolve.ai/

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Categories and Features

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

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