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Ratings and Reviews 0 Ratings
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What is Home Care Pulse?
Gather extensive and unbiased insights from both your clients and caregivers. By analyzing these insights, tracking emerging patterns, and nurturing client loyalty, you will be able to retain a greater number of caregivers while simultaneously freeing up essential time for your team. Combining caregiver feedback with training programs not only boosts caregiver retention rates but also improves the overall care experience. Through our partnership with the esteemed training organization In the Know, we provide training that enables you to implement actionable strategies based on the feedback received from clients and caregivers, available in both online and in-person formats. Effectively manage, respond to, and foster online reviews from multiple platforms all within a single, user-friendly interface. Given that 90% of consumers consult online reviews prior to making purchases, it is vital to build a strong online reputation. Utilizing third-party surveys enhances accuracy and reliability while also conserving your time. Experience the peace of mind that comes with a consistent understanding of the feelings of both your clients and caregivers. This ongoing relationship allows you to make continuous improvements and adapt to their evolving needs, ensuring that your services remain relevant and effective. Regularly engaging with feedback not only strengthens relationships but also fosters a culture of open communication.
Media
No images available
Integrations Supported
AlayaCare
AxisCare
Savii Care
WellSky Home Health
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Symphony Solutions
Date Founded
2010
Company Location
United States
Company Website
www.symphony-solution.com
Company Facts
Organization Name
Home Care Pulse
Date Founded
2008
Company Location
United States
Company Website
www.homecarepulse.com
Categories and Features
Categories and Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label