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What is nTireCRM?

Our CRM solution in Dubai boasts sophisticated, intelligent business dashboards and visual reports that provide instantaneous insights into all CRM-related processes, alongside analytics focused on meeting sustainable business goals. This CRM software, available in Dubai, is fully integrated to enable notifications and escalations through SMS and email, enhancing communication efficiency. nTireCRM operates as a completely web-based system tailored for Customer Relationship, Incident, and Lead Management, catering to enterprises in various industries including banking, insurance, retail, financial services, securities, healthcare, and manufacturing. Moreover, it features social media integrations that allow for real-time updates on incident statuses and the identification of cross-sell and up-sell opportunities. The system’s customizable workflow functionality empowers users to create and manage categories and subcategories dynamically, enabling efficient handling of incidents and inquiries. This all-encompassing strategy guarantees that businesses are equipped to proactively address customer requirements and adapt to market fluctuations, ultimately fostering stronger customer relationships and operational success. Additionally, the robust analytics capabilities support informed decision-making, promoting long-term growth and adaptability in an ever-evolving business landscape.

What is OnPage?

OnPage is a comprehensive incident management platform that seamlessly integrates with a secure mobile application, enhancing the effectiveness of response teams and maximizing their digital technology investments. With robust escalation features, on-call capabilities, and continuous notifications, OnPage guarantees that essential alerts reach IT and healthcare professionals without delay. Trusted by various organizations, OnPage helps manage vital notifications, whether the goal is to decrease IT infrastructure downtime or to expedite incident response times in medical settings. This platform plays a crucial role in enhancing communication across multiple sectors, including healthcare, IT support, and manufacturing. OnPage ensures that critical messages are delivered to the appropriate individuals promptly, and users can monitor the progress of each notification thanks to detailed, time-stamped audit trails. This level of tracking not only boosts accountability but also enhances overall operational efficiency.

Media

Media

Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

Integrations Supported

Autotask PSA
ConnectWise Automate
Datadog
Datto Workplace
Kaseya BMS
Microsoft Teams
Salesforce
ServiceNow
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$13.99 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SunSmart Technologies

Date Founded

2005

Company Location

India

Company Website

www.sunsmartglobal.com/customer-relationship-management-software-dubai-qatar-uae-usa-london/

Company Facts

Organization Name

OnPage

Date Founded

2011

Company Location

United States

Company Website

www.onpage.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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