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What is nToklo?

Rapidly increasing customer loyalty while also boosting the average revenue per customer can be a daunting task for numerous online retailers; it requires providing an exceptional user experience by highlighting the right products at just the right time and place, all while catering to a wide range of customer demographics. nToklo enhances this experience by personalizing interactions for both new and returning visitors, presenting them with desired products and minimizing distractions that could lead to disengagement. Our extensive portfolio of products and services, in conjunction with the nToklo Cloud platform, facilitates this dynamic personalization in real time, ensuring it is readily available when you need it most. Visit our site to uncover the improvements you may be missing and find out how we tailor your customers' content in real time to resonate with their true preferences, ultimately driving your sales upwards. Furthermore, nToklo’s array of Cloud-based solutions is expertly crafted to assist businesses of all sizes, whether they are small e-commerce stores or large multinational firms with numerous outlets. By leveraging our offerings, you can maintain a competitive edge and adapt swiftly to the ever-changing demands of your clientele, fostering a stronger connection and encouraging repeat business. This adaptability not only enhances customer satisfaction but also positions your brand for long-term success in a dynamic marketplace.

What is Social Chat?

Attracting customers and enhancing conversion rates can be effectively achieved through engaging social livestreams paired with customized shopping experiences. By utilizing Social Chat, you can engage with shoppers in a manner akin to a physical retail environment, facilitating real-time recommendations and personalized suggestions. This innovative feature allows customers to interact not only with your brand but also with other shoppers in real time, fostering a community atmosphere. Consequently, you are likely to witness a substantial rise in both add-to-cart actions and completed purchases. Moreover, livestream events enable you to cultivate a detailed customer database, enriched by powerful analytics that track the customer journey leading to their buying choices. While it's advantageous to build a community on various social media platforms, it is crucial to recognize that you lack ownership of your audience and full control over your brand's narrative in those spaces. Social Chat, however, gives you the opportunity to take ownership of your audience on your own website, nurturing a community that you can actively engage with, ultimately transforming them into loyal customers. The inherent urgency created by live streams accelerates purchasing decisions, and with Social Chat, users can seamlessly add products to their carts and finalize their transactions with just a click. This streamlined checkout experience not only delivers immediate satisfaction but also greatly enhances conversion rates, ensuring that your marketing strategies resonate effectively. By fostering a direct relationship with your customers, you can also gather valuable feedback to refine your offerings continuously.

Media

Media

Integrations Supported

Genesys Cloud CX
Qubit
Shopify

Integrations Supported

Genesys Cloud CX
Qubit
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

nToklo

Date Founded

2010

Company Location

United Kingdom

Company Website

ntoklo.com

Company Facts

Organization Name

Social Chat

Date Founded

2021

Company Location

United States

Company Website

onsocialchat.com

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

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