Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Aircall Reviews & Ratings
    1,838 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    299 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    114 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    116 Ratings
    Company Website
  • Dialpad Support Reviews & Ratings
    1,600 Ratings
    Company Website
  • DialedIn Reviews & Ratings
    620 Ratings
    Company Website
  • Intermedia Unite Reviews & Ratings
    1,631 Ratings
    Company Website
  • Adversus Reviews & Ratings
    172 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • Signalmash Reviews & Ratings
    16 Ratings
    Company Website

What is net2phone?

Scattered conversations cost businesses time, money, and customers. When voice, chat, video, and support tickets live in different systems, teams lose context, customers repeat themselves, and problems take longer to solve. net2phone fixes this. For 30+ years, net2phone has built AI-powered communication technology for businesses that treat customer experience as a competitive advantage. Today more than 500,000 users rely on net2phone to turn everyday conversations into retention and growth, backed by expert guidance at every step of implementation and beyond. Unite brings voice, messaging, video, and chat together in one workspace. Calls and video are recorded and transcribed automatically, sentiment analysis flags how conversations are actually going, action items get tracked without manual entry, and AI drafts the follow-up emails, so teams stop switching tabs to get work done. AI Agent takes routine work off your team's plate entirely. It answers customer questions, resolves support cases, books appointments, and processes returns across phone and chat, in more than 30 languages, and hands off to a human the moment a conversation needs one. Coach AI reviews every single voice, video, and text interaction, not a sample, so managers can see exactly how each rep and department are performing, spot coaching opportunities, and act on real call summaries and sentiment data instead of guesswork. uContact powers high-volume sales and support operations with intelligent routing, omnichannel automation, and live dashboards, keeping customer experience consistent no matter how much volume comes in. net2phone integrates with the systems you already run, includes a no-code workflow builder, and is protected by enterprise-grade security throughout, so the technology keeps delivering measurable results long after go-live.

What is Momentum?

Momentum empowers businesses to grow and develop their operations by providing flexible and reliable managed cloud services designed specifically for communication requirements. Our extensive array of offerings, which encompasses global networking, cloud voice, SD-WAN, collaboration solutions, and contact centers, guarantees that communication can occur effortlessly at any time and from any location. At Momentum, our commitment lies in delivering exceptional managed cloud services that enhance connection efficiency and speed for individuals. We take pride in our customer-centric approach and are devoted to fostering the growth and prosperity of your business in a constantly changing environment, ensuring that you are always equipped to meet the challenges ahead.

Media

Media

Integrations Supported

Microsoft Teams
CloudNuro
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Zapier
Zoho CRM
uContact

Integrations Supported

Microsoft Teams
Cisco Webex

API Availability

Has API

API Availability

Pricing Information

$17.99/month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

net2phone

Date Founded

1990

Company Location

United States

Company Website

www.net2phone.com

Company Facts

Organization Name

Momentum

Date Founded

2001

Company Location

United States

Company Website

gomomentum.com

Categories and Features

AI Voice Agents

Not specified

Auto Dialer

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
Campaign Management
Database
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Communications

Not specified

Online Fax

Fax via Email
HIPAA Compliant
Local Phone Numbers
Toll Free Numbers

Sales Dialers

Not specified

Categories and Features

Business VoIP

Not specified

Call Center

Not specified

Cloud PBX

Not specified

SD-WAN

Not specified

Popular Alternatives

Popular Alternatives

UNIVERGE BLUE Reviews & Ratings

UNIVERGE BLUE

NEC Corporation
TeleCMI Reviews & Ratings

TeleCMI

TeleCMI Technologies