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What is obee?

Easily manage reservations and seating layouts at various dining venues using any device, including computers, tablets, or smartphones. Tailor the operational documents, seating diagrams, and scheduling views to suit your specific requirements, making certain that your establishment runs at optimal capacity. Avoid the possibility of losing any reservations altogether. Turn cancellations into opportunities by allowing patrons to join your online waiting list. When walk-in guests find no available tables, keep the ambiance vibrant by sending personalized text alerts to notify them when a table becomes free. Automatically confirm bookings, deliver reminders through email or text, and suggest alternative times to fill any open slots in your calendar, all from your website. Obee offers the flexibility to customize your booking widget to match your site's design, providing a seamless and pleasant experience for your clientele. Additionally, Obee facilitates real-time updates, guaranteeing that both staff and customers are well-informed about the latest reservation statuses and table availability. This dynamic approach not only enhances customer satisfaction but also maximizes efficiency in managing your dining operations.

What is Yelp Host?

Yelp Host represents a cutting-edge AI-powered telephone assistant tailored for the restaurant industry, ensuring that every customer call is handled promptly by managing inquiries around the clock. This solution can adeptly answer patron questions, facilitate the scheduling and modification of reservations, provide instant updates on current wait times, filter out unwanted spam calls, gather special requests, and send follow-up messages that include menus or pertinent links, all without requiring any human involvement. With a comprehensive database of restaurant-related information, the system integrates smoothly with the restaurant's existing operations, delivering uninterrupted support even when staff is occupied, unavailable, or off-duty. By implementing Yelp Host, restaurants can dramatically improve the customer experience through rapid and accurate phone interactions, reduce missed opportunities, streamline the reservation process, and enable team members to focus on delivering exceptional service rather than handling phone calls. This innovative technology not only boosts operational productivity but also contributes to enhanced customer satisfaction and loyalty, paving the way for sustained success in the competitive dining landscape. Furthermore, it empowers restaurants to adapt quickly to changing customer needs, ensuring they remain at the forefront of service excellence.

Media

Media

Integrations Supported

Apple Maps
Campaign Monitor
Google Cloud Search
Mailchimp
MyGuestlist
Yelp
Yelp Guest Manager
me&u

Integrations Supported

Apple Maps
Campaign Monitor
Google Cloud Search
Mailchimp
MyGuestlist
Yelp
Yelp Guest Manager
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

obee

Company Website

www.obee.com.au

Company Facts

Organization Name

Yelp

Date Founded

2004

Company Location

United States

Company Website

business.yelp.com/restaurants/products/yelp-host/

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Categories and Features

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