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What is onWebChat?

Many companies are utilizing the onWebChat live chat solution to increase their revenue and improve customer service. This platform enables users to easily choose from a wide range of colors, ensuring that the chat feature complements their brand's identity perfectly. Furthermore, each live chat session can be personalized by incorporating photos for individual users, thereby enhancing the user experience significantly. The chat interface is customizable to display in any desired language, accommodating a broad spectrum of customers. There are instances when customers find it challenging to select the right product due to their lack of technical knowledge, and live chat provides an effective means to assist them in identifying appropriate options. By employing strategies like cross-selling and product recommendations, which have been key to Amazon's success as the leading online retailer, businesses can actively engage customers by proposing additional items that resonate with their preferences. This method not only elevates the shopping journey but also boosts the chances of achieving higher sales conversions, ultimately benefiting both the company and its clientele. With the integration of such tailored interactions, businesses can foster a stronger connection with their customers, leading to increased loyalty and repeat business.

What is ActiveHelper Live Chat?

Connect with your website visitors instantly through ActiveHelper Live Chat, the fastest way to establish a dialogue! This all-in-one live chat solution is packed with robust features that are easy to set up without requiring extensive training. You can stay in touch with your audience using any device, whether it's a smartphone, tablet, or desktop, which offers you both flexibility and convenience. ActiveHelper Live Chat stands out as a unique, unlimited option that allows you to manage multiple websites and support agents all from one server under a single license. You have the ability to monitor visitors' locations by their IP addresses and send personalized messages directly to them. Engage specific users by offering support based on the specific pages they are viewing, ensuring they receive timely assistance. Initiate conversations by dispatching messages tailored to their behavior or leverage automated prompts to connect with visitors browsing your site. Moreover, you can personalize the visitor experience by choosing languages, images, and colors that appeal to diverse regions, significantly enriching their interaction. This tool not only enhances engagement but also plays a vital role in cultivating enduring connections with your audience, ensuring they feel valued and supported throughout their journey on your website. With ActiveHelper Live Chat, you can transform visitor interactions into meaningful relationships that benefit both your business and your clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$5 per user per month

Pricing Information

$39.95 one time payment

Supported Platforms

SaaS

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

onWebChat

Date Founded

2015

Company Location

Greece

Company Website

onwebchat.com

Company Facts

Organization Name

Mentat Technologies

Date Founded

2003

Company Location

Colombia

Company Website

www.activehelper.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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