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What is onefinestay?

onefinestay offers guests access to some of the most luxurious homes and exceptional service across the globe. We partner exclusively with remarkable residences situated in sought-after neighborhoods, guaranteeing a pleasurable experience for our sophisticated clientele. For homeowners looking to earn income from their properties without the stress of managing every detail, our service provides the ease and comfort associated with a premium all-inclusive hospitality experience. Our extensive hospitality service encompasses all aspects, including top-tier housekeeping, in-home maintenance, booking management, and addressing every guest inquiry and requirement. Additionally, we provide complete flexibility, allowing you to use your home whenever you wish; it remains your personal sanctuary, and you have the control to determine its availability for guests, accommodating stays from five nights to over six months. This distinctive model ensures that both homeowners and guests enjoy a smooth and satisfying experience, fostering a harmonious relationship between the two. Furthermore, our commitment to quality and attention to detail sets us apart in the luxury rental market.

What is Mya?

Mya functions as a smart concierge specifically designed for vacation rental properties, aimed at assisting owners and property managers while allowing them to retain control over decisions related to their properties, payments, and vendor relationships. Operational around the clock, it responds to guest questions through voice or text in more than 20 languages. Property owners can inform Mya about their properties through engaging conversations, guaranteeing that it possesses the essential details to support guests effectively throughout their stays. When guests encounter problems that require repairs, Mya can create work orders and contact the vendor designated by the property owner; for urgent issues that need immediate attention, it can connect guests with a local concierge. Additionally, Mya works smoothly with various booking and property management systems, allowing operators the freedom to use their chosen platforms without any interruptions. By adeptly handling routine guest inquiries, delivering personalized property information, coordinating maintenance requests, and offering local recommendations, Mya significantly improves the experience for both guests and property owners alike. Its cutting-edge features not only streamline operations but also pave the way for greater satisfaction in the vacation rental market. Ultimately, Mya stands as a transformative force in how vacation rentals are managed and experienced.

Media

Media

No images available

Integrations Supported

HomeToGo

Integrations Supported

Airbnb
Beds24
Cloudbeds
Guesty
Hospitable
Hostaway
Lodgify
Mews
OwnerRez
Smoobu
Vrbo
iGMS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

onefinestay

Date Founded

2010

Company Location

United Kingdom

Company Website

www.onefinestay.com/list-your-home/

Company Facts

Organization Name

Concierge Inc.

Company Location

United States

Company Website

www.meetmya.ai

Categories and Features

Vacation Rental

Not specified

Categories and Features

Concierge

Not specified

Guest Messaging

Not specified

Vacation Rental

Not specified

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