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What is petBASE?

Introducing petBASE, a versatile software solution specifically designed for the booking, management, and accounting needs of pet boarding, grooming, training services, and dog daycare facilities. This platform provides a fast, easy, and accurate way to make reservations, check availability, produce booking documents and invoices, and manage both customer and supplier data while simplifying accounting processes and more. Since its launch in 2000, petBASE has continuously evolved, implementing updates that are often inspired by user suggestions to better serve its varied customer base. This software is particularly well-suited for operators of boarding kennels or catteries! Moreover, petBASE effectively addresses other pet services, such as grooming and daycare, ensuring a comprehensive approach to management. The current iteration, petBASE 9B, is priced at a reasonable £100, offering an excellent value for a powerful management solution. Additionally, if your enterprise specializes exclusively in services like grooming, training, or hydrotherapy and does not engage in boarding or daycare, petBASE 9S is available at a competitive starting price of £85, equipping you with the necessary tools to excel in the pet care sector. With its user-friendly interface and robust functionality, petBASE is a smart investment for anyone in the pet service industry.

What is PetConnect?

PetConnect is an all-in-one management solution tailored for pet grooming salons, daycare centers, boarding facilities, and pet retail establishments. It effectively combines appointment scheduling and stay management with comprehensive customer and pet profiles, service options, staff assignments, reminders, and online booking features. The boarding functionalities include kennel layouts, feeding schedules, medication plans, and daily care logs to ensure pets receive the best care. Additionally, the software supports point-of-sale operations, offering product catalogs, inventory tracking, receipts, payment histories, and insightful business analytics. Staff can manage schedules and documentation through both web and mobile platforms, while pet owners enjoy a companion app that enables them to schedule or change appointments, view pet details, receive updates, and interact with the facility. PetConnect also supports businesses with multiple locations and allows for easy data exports for accounting and tax needs. Importantly, this cloud-based service does not require a monthly subscription fee; however, users should be aware of processing fees for credit card transactions through its POS system and potential extra charges for optional SMS messaging services. This versatile approach makes PetConnect a highly attractive option for pet service providers aiming to boost their operational effectiveness while ensuring a seamless experience for both staff and pet owners alike.

Media

Media

Integrations Supported

Integrations Supported

Adyen

API Availability

API Availability

Pricing Information

$180 one-time payment

Pricing Information

$0/month
Core software and POS hardware are free, with no monthly licence. An approximately 2.2% fee applies to eligible card transactions through PetConnect POS and is passed on to customers; the exact regional rate is confirmed at onboarding. Cash payments do not incur this fee. Optional SMS and messaging use prepaid credits.
Free Version

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Multi-Base

Date Founded

1993

Company Location

United Kingdom

Company Website

www.pet-base.co.uk

Company Facts

Organization Name

PetConnect

Date Founded

2019

Company Location

Australia

Company Website

pet-connect.co

Categories and Features

Kennel

Appointment Management
Calendar Management
Customer Management
Photo Management

Pet Care

Not specified

Categories and Features

Pet Grooming

Not specified

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