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What is phpMyFAQ?
phpMyFAQ is a robust open-source web application designed for FAQs, compatible with PHP versions 7 and 8, and features a responsive design that adapts well to mobile devices. This multilingual tool is fully database-driven, catering to needs ranging from basic FAQ pages to complex enterprise solutions. Administrators are empowered to oversee users, groups, categories, news, FAQ entries, attachments, comments, glossary items, and stop words all from a secure backend interface. The platform allows for precise permission assignments to users and groups, facilitating the creation of customized profiles with defined viewing and editing capabilities for different content types. Furthermore, the entire frontend can be fortified for additional security measures. Users enjoy an effective search capability that enables them to swiftly find questions and answers, whether across all available languages or filtered by specific categories. It also offers valuable insights through a compilation of trending searches and visual reports, and when integrated with Elasticsearch, the search functionality is greatly improved for users. Overall, phpMyFAQ stands out as an efficient solution for organizing and managing FAQs across various platforms, making it an excellent choice for both small and large organizations alike.
What is Universal Knowledge ?
KPS Universal Knowledge delivers an extensive array of content capture, search, and collaborative features that empower both internal staff and clients to enhance their efficiency significantly.
By integrating robust search functionalities with sophisticated content creation and moderation processes, it provides high levels of insight, which facilitates streamlined knowledge management while minimizing administrative burdens.
This platform can function independently as a Knowledge Management solution, allowing users to generate and oversee all content within the KM environment, or it can be seamlessly integrated with pre-existing systems to utilize content stored elsewhere.
With a comprehensive suite of APIs, KPS Universal Knowledge connects effortlessly to your current applications, ensuring that information is readily accessible without the need to switch between programs.
This integration saves time and boosts user adoption by embedding knowledge management directly into third-party applications, leading to quicker access to accurate answers for customers.
As a result, both customer experience is enhanced, and operational costs are reduced, creating a win-win situation for businesses.
KPS Universal Knowledge is available in both Software as a Service (SaaS) and On-Premise deployment options, providing flexibility to meet diverse organizational needs.
Integrations Supported
Docker
Dropbox Showcase
Elasticsearch
Google Docs
Google Drive
MariaDB
Microsoft 365
MySQL
PostgreSQL
SQL Server
Integrations Supported
Docker
Dropbox Showcase
Elasticsearch
Google Docs
Google Drive
MariaDB
Microsoft 365
MySQL
PostgreSQL
SQL Server
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$12.00/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
phpMyFAQ
Date Founded
2001
Company Location
Denmark
Company Website
www.phpmyfaq.de/
Company Facts
Organization Name
Knowledge Powered Solutions Ltd
Date Founded
2004
Company Location
United Kingdom
Company Website
www.kpsol.com/knowledge-management-solutions/employee-knowledge-sharing-solutions/
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal