Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Haystack Reviews & Ratings
    201 Ratings
    Company Website
  • iPaper Reviews & Ratings
    40 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,810 Ratings
    Company Website
  • Axero Reviews & Ratings
    151 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    126 Ratings
    Company Website
  • Pimberly Reviews & Ratings
    205 Ratings
    Company Website
  • RedFlag Reviews & Ratings
    116 Ratings
    Company Website
  • Claromentis Reviews & Ratings
    87 Ratings
    Company Website
  • Square POS Reviews & Ratings
    763,650 Ratings
    Company Website
  • Semrush Reviews & Ratings
    5,668 Ratings
    Company Website

What is plusoft Omni CRM?

A recent study published by the Harvard Business Review indicates that a notable 73% of shoppers utilize both online and offline channels during their purchasing journeys. This trend compels businesses to provide a uniform experience across all avenues. To meet this demand, it is essential for organizations to operate a reliable and current system that tracks the complete history of customer interactions. Utilizing plusoft Omni CRM serves as an excellent approach to achieving a cohesive experience by bringing together customer data. This advanced technology not only scales effectively but also adeptly manages various workflows across multiple channels while integrating seamlessly with pre-existing legacy systems. Additionally, the urgency for improved communication between healthcare providers and patients has grown, especially in light of social distancing practices, leading to an increased dependence on solutions that centralize user information to guarantee superior care and engagement. This evolving landscape underlines the critical need for businesses to adopt digital solutions as a fundamental part of their customer service strategies, ensuring that all interactions are both efficient and meaningful.

What is Convo?

Convo is a collaborative workspace that goes beyond conventional messaging platforms; it enables not just rapid communications but also fosters in-depth conversations about work-related ideas and documents. This platform skillfully combines both asynchronous and synchronous communication methods, cultivating a robust team culture that ultimately boosts team performance. By enhancing communication for on-site employees, Convo effectively connects diverse teams and encourages immediate collaboration. It also tackles the isolation frequently faced by non-desk teams by offering a holistic multi-channel communication tool that unifies these groups. Instead of overhauling established processes, successful companies utilize Convo to design smart and streamlined workflows that automate repetitive tasks, thereby conserving valuable time each week while ensuring critical procedures are reliably followed. Additionally, by automating complex, approval-driven workflows across various departments, Convo enables users from all sectors of the organization to handle their workflows autonomously, without requiring coding expertise. This forward-thinking strategy not only boosts productivity but also equips organizations to respond rapidly to evolving demands and obstacles, allowing for a more agile work environment. Ultimately, Convo fosters an inclusive and efficient approach to teamwork that can transform the way organizations function.

Media

Media

Integrations Supported

Box
Dropbox
Gmail
Google Drive
Microsoft Outlook
Rambox
Stackreaction
Wufoo
Zapier
me&u

Integrations Supported

Box
Dropbox
Gmail
Google Drive
Microsoft Outlook
Rambox
Stackreaction
Wufoo
Zapier
me&u

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Plusoft

Date Founded

1988

Company Location

Brazil

Company Website

plusoft.com/en/produtos/omni/

Company Facts

Organization Name

Convo

Date Founded

2012

Company Location

United States

Company Website

www.convo.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Popular Alternatives

Papyrus Document System Reviews & Ratings

Papyrus Document System

ISIS Papyrus America

Popular Alternatives

Pumble Reviews & Ratings

Pumble

CAKE.com Inc
Next Identity Reviews & Ratings

Next Identity

Next Reason
NuovoTeam Reviews & Ratings

NuovoTeam

Promobi Technologies
Zenchat Reviews & Ratings

Zenchat

Axonic Informationssysteme