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features
design
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What is polljoy?

The quantity and caliber of user reviews play a crucial role in determining your position on charts and the total number of downloads; thus, employing Polljoy’s advanced rating system enables you to identify authentic advocates and encourage them to provide their opinions. Detrimental feedback and dissatisfaction can negatively impact your ranking and dissuade potential players from engaging. Individuals who aren't committed fans may have issues they want to express, making it wise to direct that feedback to you initially so you can address it appropriately. As no game is perfect at launch, gathering player feedback through various survey formats—such as multiple choice, open-ended questions, or visual prompts—can significantly enhance the overall gaming experience, increase player retention, and refine monetization approaches. You won’t need to push app updates to gather insights; instead, you can launch new surveys and prompts while tracking responses live in real-time. This strategy has been successfully implemented by numerous top apps and games in the app store, demonstrating its power to foster user engagement. Ultimately, gaining a deeper understanding of your audience will contribute to a more rewarding gaming experience for all parties involved, leading to greater satisfaction and loyalty. This cycle of continuous feedback and improvement can create a thriving community around your game.

What is Survicate?

Survicate is a Customer Feedback Platform that helps you gather, understand, and act on what your customers say. Launch targeted surveys across web, mobile apps, email, and in-product touchpoints, triggered by user actions and connected to the CRM, helpdesk, and analytics tools you already use. Centralize feedback from 15+ sources, including support tickets, call transcripts, and App Store reviews, and analyze it automatically with Research Hub, our AI research repository. Ask AI Research Assistant your questions and get answers based on your own data. With Survicate MCP, you can access your feedback from Claude, ChatGPT, or Cursor to pull survey results, review research summaries, create Research Hub projects, and set up new surveys in the chat. Share insights where work happens with 45+ native integrations like HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Built for product managers, researchers, and CX teams who want feedback to drive their decisions.

Media

Media

Integrations Supported

Integrations Supported

Campaign Monitor
Drip
Fullstory
Google Analytics
Google Meet
Google Sheets
Integry
Intercom
Klaviyo
Mailchimp
Pipedrive
Quickwork
RudderStack
Segment
SendGrid
Slack
Uxcam
Zapier
Zendesk
iPresso

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

polljoy

Company Location

Hong Kong

Company Website

polljoy.com

Company Facts

Organization Name

Survicate

Date Founded

2013

Company Location

Poland

Company Website

survicate.com

Categories and Features

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic

User Research

Not specified

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