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What is rGuest Book?
Introducing a user-friendly reservation platform that eliminates commissions and is designed to simplify the booking process for guests. Featuring mobile-optimized capabilities, it allows for effortless reservations on smartphones, tablets, or laptops, guaranteeing a responsive experience across all devices. The platform provides real-time room availability, which helps maximize occupancy and boosts the overall value of your establishment. Guests can easily reserve not just rooms but also golf, spa, and dining experiences, all conveniently packaged in one cart. Whether booking a single room or multiple accommodations alongside tee times, spa treatments, and dining options, the platform displays all choices and amenities in an appealing way. This comprehensive lodging management solution is tailored for both hotels and resorts, fostering strong guest relationships while enhancing revenue generation. Designed to be an enterprise-ready system, it caters to various hospitality environments such as boutique hotels and full-service resorts, ensuring every aspect of guest service is managed effectively. By integrating multiple offerings into one platform, it significantly enhances the overall customer experience and satisfaction.
What is Prefme?
A comprehensive platform is crafted to elevate the digital journey of guests at every stage, from pre-arrival to post-departure. It streamlines processes by removing wait times through features like contactless Pre Check-in and Express Checkout, alongside enabling access to guest rooms via Mobile Key. This innovative tool facilitates seamless communication between guests and hotel staff, allowing for quick responses to inquiries and requests. Guests can share their specific Eat & Stay preferences in advance, ensuring personalized in-room amenities and meal selections. Moreover, it keeps visitors updated on cleaning protocols and highlights various services, such as spa treatments and dining choices. The platform allows guests to explore a wide array of hotel offerings, including restaurants, in-room dining, and recreational activities, all bookable from their smartphones. Additionally, it provides the capability for scheduling services like spa sessions, golf, or yoga, opening doors for upselling and cross-selling opportunities. Guests are empowered to scan QR codes on food labels and menu items, aiding them in identifying ingredients and avoiding allergens. Finally, through the Prefme Partner listing, the hotel can effectively present different room styles, dining configurations, available amenities, and hygiene practices, ensuring that guests remain well-informed and thoroughly satisfied throughout their stay. This holistic approach not only enhances guest satisfaction but also maximizes operational efficiency for hotel staff.
Integrations Supported
Agilysys Sales & Catering
Agilysys Visual One
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Agilysys
Date Founded
1963
Company Location
United States
Company Website
www.agilysys.com/en/solutions/by-products/property-management/rguestbook/
Company Facts
Organization Name
Prefme
Company Location
India
Company Website
prefme.com/partners/
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking