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What is rGuest Express?

Encourage social distancing through the use of contactless mobile technologies that include check-in, notifications for room readiness, mobile keys, ID verification, and check-out, all conveniently available on guests' smartphones. Upon their arrival, guests receive an automated text message alerting them when their room is ready, which allows them to either pick up a physical room key or use a mobile key to proceed directly to their accommodations. This method not only simplifies the processes of checking in and out but also enables dining reservations to be managed simultaneously, increases staff productivity, and greatly improves the overall guest experience. Many hotels are increasingly adopting mobile technology to reduce operational costs while offering more self-service options for their patrons. With solutions like rGuest Express Mobile, those in the hospitality industry can enhance their service quality without the need to expand their on-site workforce. By implementing these self-service technologies, hospitality leaders can significantly boost guest satisfaction while effectively controlling costs. This system allows guests to bypass the front desk entirely, enabling them to head straight to their room after a long journey, which further elevates their travel experience. Furthermore, the smooth incorporation of mobile solutions into hotel operations creates a more tailored and efficient atmosphere for all guests. As a result, this trend not only benefits patrons but also enhances the brand reputation of the establishments that embrace it.

What is LocalVisits?

Prioritizing the safety of all participants in our virtual check-in system is essential. Our platform effectively digitizes check-in and payment processes, enabling you to focus on safety while reducing the workload associated with client management. Businesses that emphasize safety tend to thrive, especially given that health and security have become critical issues for consumers, who increasingly choose venues that practice physical distancing throughout their services. Alarmingly, 63% of customers feel uneasy about waiting in service areas, which represents a significant portion of your potential customer base. Moreover, a remarkable 89.6% of individuals show a preference for using mobile devices for check-in over waiting in congested spaces or queues. LocalVisits provides innovative features that improve your customers' experiences by facilitating contactless check-ins and payments, thereby minimizing direct interactions. By sending out a check-in link before appointments, customers can maintain safe distances from both staff and other guests. Adopting these strategies not only cultivates a safer atmosphere for all participants but also enhances customer satisfaction. In the long run, establishing a strong sense of safety will not only draw in more clients but also foster enduring loyalty and trust in your establishment. This commitment to safety can significantly differentiate your business in a competitive market.

Media

Media

Integrations Supported

Agilysys Digital Marketing
Agilysys Visual One

Integrations Supported

Agilysys Digital Marketing
Agilysys Visual One

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Agilysys

Date Founded

1963

Company Location

United States

Company Website

www.agilysys.com/en/solutions/by-products/property-management/rguestexpressmobile/

Company Facts

Organization Name

OneLocal

Date Founded

2013

Company Location

Canada

Company Website

info.onelocal.com/referralmagic

Categories and Features

Categories and Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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