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What is reMARK by Nordic IT?
reMARK provides a comprehensive dashboard that includes all essential tools for effectively managing daily operations. This innovative software's inbox is not limited to emails; it also features integration with your calendar, live chat options, contact lists, mailing lists, and numerous other functions. Utilize reMARK's team overview to collaborate on email discussions, send internal messages, monitor email engagement, and assign tasks to specific colleagues or teams. With the option to create a virtually limitless number of customizable email filters, reMARK helps you focus on the most pertinent emails based on your specific requirements. Teams can skillfully sift through large volumes of emails each day, ensuring that critical information is never overlooked. Furthermore, reMARK's sophisticated boolean search function allows for the quick retrieval of specific emails, documents, or keywords, even in attachments, facilitating seamless communication and teamwork. This robust tool not only boosts productivity but also cultivates a more structured workflow for every team member involved, ultimately leading to enhanced collaboration across the board. As a result, reMARK stands out as a vital solution for businesses aiming to streamline their operations and improve team efficiency.
What is Keeping?
Keeping enables every member of your team to receive, respond to, and assign support emails directly from their personal mailbox. These support emails are systematically organized into a distinct section of your mailbox, ensuring they are separate from your regular emails. By delegating requests to specific teammates, you foster accountability and manage the distribution of tasks more effectively. Additionally, categorizing emails as open, closed, or pending allows for clear tracking of their status, ensuring that no requests slip through the cracks. You can also view your Shopify customer information within Keeping without having to exit Gmail. With advanced reporting features, you gain valuable insights into your team's customer response patterns. This includes monitoring first response times, assessing the volume of incoming requests, and evaluating how your team addresses them, ultimately enhancing your customer service strategy. Overall, Keeping streamlines the support process and improves team efficiency.
Integrations Supported
Gmail
Google Workspace
Shopify
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$8 per user per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Nordic IT
Company Website
nordic-it.com
Company Facts
Organization Name
Keeping
Date Founded
2019
Company Location
Brookyn, NY
Company Website
www.keeping.com
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting