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What is resOS?
An effective restaurant reservation system is crucial for any eatery aiming to allow customers to secure tables ahead of time. Choose a flexible booking solution that is both easy to navigate and dependable, ensuring no commission fees for the first 25 bookings each month. The user-friendly visual table planner provides a straightforward method for tracking table availability and occupancy. Enhance your operational efficiency by overseeing reservations and quickly assigning tables to incoming guests. A convenient color-coded layout enables you to easily identify available, reserved, and occupied tables at a glance. Furthermore, reduce the likelihood of having unoccupied tables by using an online waitlist feature, permitting guests to sign up when your restaurant is at full capacity. This feature allows for seamless management of waitlist entries, enabling you to convert them into confirmed bookings with minimal effort. To further enrich the reservation experience, consider adding custom fields to your booking form, which lets you collect specific information and preferences from guests, such as dietary needs, special occasions, and the number of children accompanying them. This system not only streamlines the reservation process but also allows you to tailor your offerings to cater to the individual requirements of every guest, enhancing their overall dining experience. By prioritizing these aspects, your restaurant can foster a welcoming atmosphere that encourages repeat visits.
What is Reservation Genie?
Our intuitive table management system seamlessly operates across all devices, enabling you to effectively oversee seat bookings, manage walk-ins, and maintain waiting lists, while also keeping track of guest seating durations and producing detailed reports on server performance. You can effortlessly access your reservations on multiple devices such as smartphones, tablets, laptops, office computers, and even from the hostess station or the comfort of your home. By eliminating equipment costs, we remove the burden of setup fees or lengthy contracts, streamlining the onboarding process for your team. Building strong connections with your customers significantly elevates their experience with your establishment. Our sophisticated Customer Relationship Management (CRM) tools grant you immediate access to essential customer details, including notes, reservation histories, and profile photos. We also organize reservations based on their sources, including those entered by staff, bookings made directly through your website, concierge services, and affiliate platforms. In addition, our Reporting section features customizable graphs that can be filtered by date ranges and saved as PDFs, enabling you to identify which booking sources are most effective in driving customer traffic and to adjust your online marketing strategies accordingly. By leveraging these insights, you can refine your marketing efforts and foster deeper customer engagement, ultimately enhancing the overall success of your business. This proactive approach can lead to improved customer satisfaction and increased loyalty over time.
Integrations Supported
Facebook
Adobe Acrobat
Campaign Monitor
Google
Google Analytics
Google Sheets
Mailchimp
PayPal
Stripe
Trustpilot
Integrations Supported
Facebook
Adobe Acrobat
Campaign Monitor
Google
Google Analytics
Google Sheets
Mailchimp
PayPal
Stripe
Trustpilot
API Availability
Has API
API Availability
Has API
Pricing Information
$95 per month
Free Trial Offered?
Free Version
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
resOS
Company Location
Denmark
Company Website
resos.com
Company Facts
Organization Name
Reservation Genie
Company Location
United States
Company Website
www.reservationgenie.com/online-reservation-software-for-restaurants-and-nightclubs
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management