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What is retailCRM?

Explore how your team can optimize order management, enhance marketing strategies, and assess performance indicators effectively. All incoming requests are organized into a centralized list for operators to manage efficiently. Each customer is supported by a detailed communication record, no matter the medium of interaction. Automated triggers facilitate the assignment of responsibilities to team members, alert customers, and ensure their information is updated effortlessly. Operators enjoy a cohesive interface, which allows them to check inventory levels, produce invoices, or arrange deliveries without leaving the CRM. By aggregating customer data from multiple sources within the CRM, you can segment your database effectively based on that information. Deploy automatic strategies aimed at increasing repeat purchases while crafting personalized marketing initiatives targeted at specific groups. Interact with customers through messaging applications directly from the CRM platform, with easy access to historical interactions in just two clicks. Furthermore, orders can be initiated straight from CRM conversations, verifying product availability through the integrated catalog. This all-encompassing strategy not only boosts operational productivity but also cultivates robust customer relationships, paving the way for sustained business growth. Embracing this approach can lead to a significant competitive advantage in today's market.

What is Convead?

Collect email addresses to re-engage returning customers on your website while updating them on exclusive promotions and offers. Initiate this process quickly and easily, without needing any technical skills. We collect and enhance behavioral data not only from your website but also from various external sources. The information from each visitor is compiled into a detailed profile that captures interactions across several channels, behaviors, and past purchases. By analyzing these behavioral trends, we can create dynamic audience segments tailored to specific interests. Customized marketing campaigns are then developed through various tools such as web widgets, automated and standalone emails, web push notifications, and chat interactions. In addition, we evaluate the results in real time and compile comprehensive reports that guide future marketing strategies. This method ensures ongoing enhancement and refinement of marketing initiatives, allowing for a better alignment with customer preferences and expectations. By continuously adapting our approach, we strive to foster stronger relationships with customers and drive higher engagement rates.

Media

Media

Integrations Supported

Alfa-Track
Binotel
CS-Cart Free
CS-Cart Store Builder
Calltouch
Carrot quest
CoMagic
Ecwid
InSales
Joomla!
Magento
MeaSoft
OpenCart
Ringostat
Roistat
UseDesk
Webasyst
WordPress

Integrations Supported

Alfa-Track
Binotel
CS-Cart Free
CS-Cart Store Builder
Calltouch
Carrot quest
CoMagic
Ecwid
InSales
Joomla!
Magento
MeaSoft
OpenCart
Ringostat
Roistat
UseDesk
Webasyst
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$24 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

retailCRM

Company Location

Russia

Company Website

www.retailcrm.pro/

Company Facts

Organization Name

Convead

Company Location

Russia

Company Website

convead.ru/bulk-emails/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

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