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What is retailCRM?

Explore how your team can optimize order management, enhance marketing strategies, and assess performance indicators effectively. All incoming requests are organized into a centralized list for operators to manage efficiently. Each customer is supported by a detailed communication record, no matter the medium of interaction. Automated triggers facilitate the assignment of responsibilities to team members, alert customers, and ensure their information is updated effortlessly. Operators enjoy a cohesive interface, which allows them to check inventory levels, produce invoices, or arrange deliveries without leaving the CRM. By aggregating customer data from multiple sources within the CRM, you can segment your database effectively based on that information. Deploy automatic strategies aimed at increasing repeat purchases while crafting personalized marketing initiatives targeted at specific groups. Interact with customers through messaging applications directly from the CRM platform, with easy access to historical interactions in just two clicks. Furthermore, orders can be initiated straight from CRM conversations, verifying product availability through the integrated catalog. This all-encompassing strategy not only boosts operational productivity but also cultivates robust customer relationships, paving the way for sustained business growth. Embracing this approach can lead to a significant competitive advantage in today's market.

What is Segment EDI Platform?

Segment's EDI platform facilitates global B2B communication by converting international EDI standard files into B2B documents, such as Purchase Orders, Shipping Certificates, and Invoices. Our solution ensures that all communications are conducted securely and encrypted, accommodating any data format you prefer, including X12 or EDIFACT. Whenever your business partners require the use of international EDI standards, you can rely on us for comprehensive support. We take pride in offering expert EDI services tailored to your needs, ensuring seamless integration and efficient processes.

Media

Media

Integrations Supported

Alfa-Track
Binotel
Calltouch
Carrot quest
MeaSoft
Ringostat
Roistat

Integrations Supported

EPICA
FROGED
Feathery
Fundify
Great Question
Hightouch
Priority Software
SAP ERP
Stormly
Toplyne
WeWeb
intermix.io
sensedata

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

retailCRM

Company Location

Russia

Company Website

www.retailcrm.pro/

Company Facts

Organization Name

Segment Information Technologies

Date Founded

1999

Company Location

Israel

Company Website

www.segment.co.il/edi-communication/

Categories and Features

CRM

Not specified

eCommerce

Not specified

Categories and Features

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Electronic Data Capture

Audit Trail
CRF Tracking
Data Entry
Data Verification
Distributed Capture
Document Imaging
Document Indexing
Forms Management
Remote Capture
Study Management

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