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What is retailCRM?

Explore how your team can optimize order management, enhance marketing strategies, and assess performance indicators effectively. All incoming requests are organized into a centralized list for operators to manage efficiently. Each customer is supported by a detailed communication record, no matter the medium of interaction. Automated triggers facilitate the assignment of responsibilities to team members, alert customers, and ensure their information is updated effortlessly. Operators enjoy a cohesive interface, which allows them to check inventory levels, produce invoices, or arrange deliveries without leaving the CRM. By aggregating customer data from multiple sources within the CRM, you can segment your database effectively based on that information. Deploy automatic strategies aimed at increasing repeat purchases while crafting personalized marketing initiatives targeted at specific groups. Interact with customers through messaging applications directly from the CRM platform, with easy access to historical interactions in just two clicks. Furthermore, orders can be initiated straight from CRM conversations, verifying product availability through the integrated catalog. This all-encompassing strategy not only boosts operational productivity but also cultivates robust customer relationships, paving the way for sustained business growth. Embracing this approach can lead to a significant competitive advantage in today's market.

What is SmartSales?

SmartSales is an all-in-one CRM tailored for field sales, designed to simplify operations by minimizing paperwork and allowing sales representatives to boost their productivity, potentially reclaiming up to 90 minutes each day. Its robust territory management system facilitates geolocation and segmentation of potential clients and prospects, ensuring that inventory, pricing, and documentation information are always accurate and current. Users can effortlessly track their activities, personalize their experience, and generate comprehensive visit reports with concise notes. The app emphasizes action, enabling instant order placements and removing unnecessary delays. Traditionally, sales representatives have faced the challenge of managing extensive paper documents and product catalogs, lacking real-time visibility into inventory levels during client interactions, which often results in the tedious task of manually entering signed orders into the CRM later. Furthermore, the risk of presenting outdated marketing materials can result in lost opportunities. SmartSales effectively tackles these issues, allowing sales teams to concentrate on selling rather than getting bogged down with administrative duties. By implementing this innovative solution, organizations can enhance their sales processes and achieve better results in a competitive market.

Media

Media

Integrations Supported

Alfa-Track
Binotel
Calltouch
Carrot quest
CoMagic
Exact
HubSpot CRM
HubSpot Customer Platform
Mailchimp
MeaSoft
Microsoft Dynamics 365
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Oracle Cloud Infrastructure
Roistat
SAP Cloud Platform
Salesforce
UseDesk

Integrations Supported

Alfa-Track
Binotel
Calltouch
Carrot quest
CoMagic
Exact
HubSpot CRM
HubSpot Customer Platform
Mailchimp
MeaSoft
Microsoft Dynamics 365
Microsoft Excel
Microsoft OneDrive
Microsoft Outlook
Oracle Cloud Infrastructure
Roistat
SAP Cloud Platform
Salesforce
UseDesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$59 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

retailCRM

Company Location

Russia

Company Website

www.retailcrm.pro/

Company Facts

Organization Name

EASI

Date Founded

1999

Company Location

Belgium

Company Website

easi.net/en

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Sales Content Management

Audio / Video Recording
Audio File Management
Branded Sales Content
Centralized Sales Content Repository
Collaboration Tools
Content Recommendations
Email Management
Engagement Analytics
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding
Video File Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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