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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Avvio?

Avvio leads the way in delivering innovative solutions specifically designed for hotels and other lodging establishments. We have launched the first-ever AI booking engine in the world, crafted to address the evolving needs of properties across Europe and North America while driving significant revenue growth. Our AI booking engine, called Allora, has emerged from comprehensive research and development efforts. By harnessing the power of artificial intelligence, Allora continuously improves its systems to optimize outcomes for every hotel and accommodation provider that adopts the platform. As the pioneering AI-driven booking engine globally, Allora distinguishes itself with unmatched flexibility and intelligence, surpassing any other direct booking solutions on the market. Through enhancing online communication between hotels and their patrons, Allora is committed to boosting direct bookings and nurturing guest loyalty via an interactive and vibrant user interface. This dedication not only provides advantages to individual facilities but also elevates the entire guest experience within the hospitality sector, ultimately fostering a more robust connection between guests and their chosen accommodations.

Media

Media

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Akia
Canary Digital Tipping
Flexkeeping
H&L POS
Idealpos
InTouch Data
QuickBooks Online
UpsellGuru
Wave RMS
Windcave

Integrations Supported

Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
HotelPartner Yield Management
IDeaS G3 RMS
RMS Cloud

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

Avvio

Date Founded

2003

Company Location

Ireland

Company Website

www.avvio.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Loyalty Program
Marketing Automation
Multi-Property
Online Booking
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Reservations

Not specified

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