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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Check-Inn PMS?

Innsoft takes pride in delivering straightforward and budget-friendly hotel management software solutions. Their versatile, Windows-compatible property management software, Check-Inn, is relied upon by countless hotels and motels nationwide. The dedicated support team based in the U.S. ensures outstanding customer service, streamlining both training and daily operations. Additionally, the Service Contract guarantees technical assistance during standard business hours and includes software updates for Check-Inn. For accessing online travel reservation interfaces, such as Connect-Inn Channel Manager and Booking Button, maintaining a current Service Contract is mandatory. This requirement extends to connections with major platforms like Expedia, Booking.com, and GDS. Furthermore, an active Service Contract is necessary for any enhancements, hardware upgrades, or changes to your Check-Inn service. Should you have any inquiries or require further assistance, please reach out to our Sales department, where our team is ready to help. We are committed to ensuring your experience with our software is as smooth and efficient as possible.

Media

Media

Integrations Supported

Airbnb
Akia
Cendyn CMS
Cendyn Revintel
Ctrip
Flexkeeping
Hotels.com
Idealpos
InTouch Data
Innsoft
LodgIQ
Myeres Online Reservations
Paired Plus
QuickBooks Online
Vrbo
Wave RMS
Whistle Messaging
Windcave
eZee Centrix

Integrations Supported

Airbnb
Akia
Cendyn CMS
Cendyn Revintel
Ctrip
Flexkeeping
Hotels.com
Idealpos
InTouch Data
Innsoft
LodgIQ
Myeres Online Reservations
Paired Plus
QuickBooks Online
Vrbo
Wave RMS
Whistle Messaging
Windcave
eZee Centrix

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$899 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

Innsoft

Date Founded

1991

Company Location

United States

Company Website

innsoft.com/hotel-pms-system/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

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