roommaster
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What is roommaster?
roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.
What is CloudHotelier?
CloudHotelier is a cutting-edge hotel reservation platform that effortlessly integrates with your website, providing an easy-to-manage solution. The success of any hotel’s online presence is largely determined by its ability to convert visitors into bookings. Each day, a multitude of potential guests visits your site after discovering your hotel on Booking.com, so it is crucial not to redirect them to a third-party booking site, as this can severely limit your conversion opportunities. CloudHotelier offers more than just a simple reservation system; it functions as open-source software, which means there are no proprietary fees or commissions, allowing you to maintain full control over your operations. Nonetheless, a top-notch reservation system requires consistent updates regarding availability, pricing, and promotional offers, highlighting the importance of an effective and intuitive management system to support its functions. This strategic approach not only enhances your hotel’s revenue potential but also ensures a superior experience for your users, ultimately leading to higher customer satisfaction and loyalty. By utilizing CloudHotelier, you're not just adopting a system; you're investing in the future success of your hotel.
Integrations Supported
Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
H&L POS
Idealpos
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$179 per year
Free Version
Supported Platforms
SaaS
Windows
On-Prem
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
roommaster
Date Founded
1995
Company Location
United States
Company Website
roommaster.com
Company Facts
Organization Name
CloudHotelier
Date Founded
2011
Company Location
Spain
Company Website
cloudhotelier.com/en/extensions
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Hotel CRM
Not specified
Hotel Management
Not specified
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
GDS / OTA Integration
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property