roommaster
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What is roommaster?
roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.
What is D-EDGE?
D-EDGE is a software-as-a-service provider that delivers innovative cloud-based eCommerce solutions to over 12,000 hotels in more than 100 countries worldwide. By merging advanced technical capabilities with digital marketing know-how, D-EDGE establishes a robust technology framework tailored for the hospitality industry. Their all-encompassing platform addresses every aspect of hotel distribution, encompassing guest management, central reservation systems, data intelligence for guests, a connectivity hub, and digital media strategies. Designed for ease of use, their technology enables hotel operators to focus on enhancing their business operations. The research and development strategy prioritizes user experience to ensure seamless interaction with the tools provided. Furthermore, all solutions can easily integrate with your current systems, creating a cohesive operational environment. D-EDGE’s online distribution offerings deliver a holistic approach, ensuring that every component aligns with the core functions of your business. Since the effectiveness of these solutions is vital to your operations, they diligently monitor availability on a daily basis to maintain optimal performance. This commitment to reliability and user-centric design sets D-EDGE apart in the competitive hospitality technology landscape.
Integrations Supported
Akia
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
H&L POS
Idealpos
InTouch Data
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Windows
On-Prem
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
roommaster
Date Founded
1995
Company Location
United States
Company Website
roommaster.com
Company Facts
Organization Name
D-EDGE
Date Founded
2001
Company Location
France
Company Website
www.d-edge.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Hotel CRM
Not specified
Hotel Management
Not specified
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
CRM
GDS / OTA Integration
Loyalty Program
Marketing Automation
Multi-Property
Online Booking
Single Property
Vacation Rental
Hotel Channel Management
Not specified
Hotel Management
Not specified
Reservations
Not specified