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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is HOS Booking?

HOS Booking offers a premier hotel management software solution designed to streamline operations, boost revenue, and enhance guest experiences. This all-encompassing platform provides users with powerful tools for managing reservations, monitoring channel distribution, processing billing, organizing housekeeping tasks, and generating insightful reports, all through a user-friendly interface. It enhances daily hotel operations by delivering real-time inventory updates, automated pricing adjustments, and smooth payment processing, thus benefiting hotels, resorts, and guesthouses alike. Moreover, HOS Booking boasts cloud-based access, multilingual support, and integrated data analytics aimed at improving overall performance. Serving both single-property managers and operators with multiple establishments, this software guarantees efficiency, accuracy, and flexibility for modern hospitality businesses across Europe, making it a vital asset within the industry. Its comprehensive nature and adaptability make HOS Booking not just a tool, but a strategic partner in achieving success.

Media

Media

Integrations Supported

Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
H&L POS
InTouch Data
LodgIQ
Paired Plus
QuickBooks Online
UpsellGuru
Wave RMS
Whistle Messaging

Integrations Supported

Smartpricing
PriceLabs
Salto

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$7/month
Channel manager, Smart Lock
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

Android
iPhone
iPad
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

HOS Booking

Date Founded

2017

Company Location

Austria

Company Website

www.hosbooking.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hotel Management

Not specified

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