roommaster
3.0 out of 5 starsRatings and Reviews 1 Rating
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What is roommaster?
roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.
What is HiRUM PMS?
Software designed for property management in hospitality, accommodation, management rights, and real estate significantly boosts both operational efficiency and profitability. Employing state-of-the-art technology, these platforms offer the promise of increased bookings and higher revenues, allowing you to prioritize guest satisfaction. Various customized software options are available, ranging from front desk reservation systems to robust booking engines and mobile applications that meet your unique needs. Moreover, our channel management software can function independently or seamlessly integrate with our trust accounting system and property management software for a unified approach. This consolidation allows for the smooth handling of all property management responsibilities through a single software platform. HiRUM PMS distinguishes itself as a comprehensive property management solution, specifically designed to cater to the rigorous demands of busy hoteliers and property managers. Developed by experts in the field, our advanced technology is tailored to tackle the specific challenges your business faces. By adopting these innovative property management tools, you will not only enhance your operational efficiencies but also significantly improve the experiences of your guests, ensuring that both their needs and your business objectives are met effectively. The future of property management is in your hands with these expertly crafted solutions.
Integrations Supported
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
H&L POS
Akia
Fedelta Point of Sale
Flexkeeping
Idealpos
Integrations Supported
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
H&L POS
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Windows
On-Prem
Supported Platforms
Windows
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
roommaster
Date Founded
1995
Company Location
United States
Company Website
roommaster.com
Company Facts
Organization Name
HiRUM Software Solutions
Date Founded
1981
Company Location
Australia
Company Website
www.hirum.com.au
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Hotel CRM
Not specified
Hotel Management
Not specified
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Channel Management
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Booking Engines
Not specified
Reservations
Customer Support
Group Reservations
Rate Management
Room Booking Management
Student Housing
Not specified