roommaster
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What is roommaster?
roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.
What is HotelConnect?
Incredibly simple and quick, just how you prefer it. Switch rooms effortlessly with a drag-and-drop feature, make a new reservation in just a few clicks, or check in a guest in under a minute. Managing your hotels has never been this straightforward thanks to our fully cloud-based PMS.
HotelConnect was established by a group of former hoteliers who recognized the need for a technological shift in the hospitality sector. From its inception, the HotelConnect platform was crafted to be the most accessible, user-friendly, and comprehensive solution available. Our clients rely on HotelConnect to enhance guest experiences and boost their profitability.
If you have any inquiries, we are ready to assist you! Our commitment goes beyond merely providing technology; we are dedicated to offering an improved approach to hotel management, and exceptional support is a vital part of that equation. Additionally, we believe that with the right tools and guidance, every hotel can reach its full potential.
Integrations Supported
QuickBooks Online
Akia
Canary Digital Tipping
Cendyn Revintel
H&L POS
Idealpos
InTouch Data
Integrations Supported
QuickBooks Online
Booking.com
Channels
Exact
API Availability
API Availability
Has API
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$75 per month
$5 per room per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Windows
On-Prem
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
roommaster
Date Founded
1995
Company Location
United States
Company Website
roommaster.com
Company Facts
Organization Name
HotelConnect
Date Founded
2015
Company Location
Ireland
Company Website
www.hotelconnect.me/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Hotel CRM
Not specified
Hotel Management
Not specified
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Hotel Booking Engines
Not specified
Hotel Management
Not specified
Reservations
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Rate Management
Room Booking Management
Third Party Booking