roommaster
3.0 out of 5 starsRatings and Reviews 1 Rating
Ratings and Reviews 0 Ratings
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What is roommaster?
roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.
What is IQware?
Properties worldwide leverage our property management system (PMS) to effectively manage their reservations, pricing strategies, and front desk operations. With integrations to over 600 platforms and a wide range of features designed specifically for your property type, it's no wonder that numerous clients have chosen IQware PMS. A single click provides access to an in-depth availability screen that displays both room inventory and current bookings. Improve your rate management and room assignments with a highly flexible solution crafted for both individual and multiple properties. IQpms enhances your operations by managing front desk functions, overseeing housekeeping duties, generating reports, and offering insights into guest preferences. Whether you run a hotel, an all-inclusive resort, a timeshare, or any other type of property, IQware is engineered to optimize and improve your operational workflows. Additionally, IQware’s Suite of Innovative Software works seamlessly with IQpms, creating a more integrated management experience. This all-encompassing system not only streamlines everyday tasks but also contributes to a more tailored guest experience, ensuring that every visitor feels valued and catered to. By utilizing this technology, properties can achieve greater efficiency and enhance their overall service quality.
Integrations Supported
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
LodgIQ
Paired Plus
Wave RMS
Whistle Messaging
Canary Digital Tipping
Integrations Supported
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
LodgIQ
Paired Plus
Wave RMS
Whistle Messaging
Aidaptive
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$200 per month
Supported Platforms
SaaS
Windows
On-Prem
Supported Platforms
SaaS
Windows
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
roommaster
Date Founded
1995
Company Location
United States
Company Website
roommaster.com
Company Facts
Organization Name
IQware
Date Founded
1984
Company Location
United States
Company Website
www.iqwareinc.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Hotel CRM
Not specified
Hotel Management
Not specified
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Not specified
Hotel CRM
Not specified
Hotel Housekeeping
Not specified
Hotel Management
Not specified
Point of Sale
Not specified
Reservations
Not specified
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management