Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SiteMinder Reviews & Ratings
    671 Ratings
    Company Website
  • rezStream Cloud PMS Reviews & Ratings
    126 Ratings
    Company Website
  • Smoobu Reviews & Ratings
    209 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    2,077 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    151 Ratings
    Company Website
  • Silverware Reviews & Ratings
    12 Ratings
    Company Website
  • Retreat Guru Reviews & Ratings
    134 Ratings
    Company Website
  • Park With Us Reviews & Ratings
    35 Ratings
    Company Website
  • Bokun Reviews & Ratings
    800 Ratings
    Company Website
  • Act! Reviews & Ratings
    554 Ratings
    Company Website

What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Innsoft?

Innsoft specializes in providing hotel management software that is designed to be user-friendly, efficient, and cost-effective. Our customizable software for motels and hotels is designed to enhance the efficiency of hotel operations, particularly catering to small and medium-sized establishments with up to 350 rooms. Our Check-Inn software, which operates on Windows, is both flexible and easy to navigate, earning the trust of numerous hotels nationwide. With top-notch support from our U.S.-based experts, we ensure that training and operational tasks are handled quickly and effectively. Additionally, our Connect-Inn Channel Manager enables you to oversee over a hundred travel sites from one platform, ensuring that reservations are processed instantly into your hotel system. By incorporating the Connect-Inn booking button, you can also facilitate direct reservations through your hotel's website, enhancing convenience for your guests. This integration not only simplifies the booking process but also significantly boosts your hotel's online presence.

Media

Media

Integrations Supported

Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Idealpos
InTouch Data
IronWiFi
LodgIQ
Paired Plus
QuickBooks Online
UpsellGuru

Integrations Supported

Fortis
Pricepoint
eZee Absolute
eZee Centrix
eZee Reservation

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$899.00
Please visit our website, or call us, for complete pricing information.
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

Innsoft

Date Founded

1993

Company Location

United States

Company Website

innsoft.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Revenue Management

Competitor Analysis
Dynamic Pricing
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Landing Pages / Web Forms
Online Booking
Pre-built Templates
SEO

Popular Alternatives

Popular Alternatives

SynXis Reviews & Ratings

SynXis

Sabre