roommaster Reviews & Ratings

roommaster

3.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

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Total 0 out of 5 stars
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features 0 out of 5 stars
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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Jomres?

Are you feeling overwhelmed by the dominance of major hotel chains that are outspending your marketing budget on online travel agencies? Are you frustrated with your listings being pushed down to the tenth page of search results, unable to compete with those well-funded entities that seem intent on driving you out of the market? It's time to take back control by creating your own online booking system with our cutting-edge and reliable software, which empowers you to reclaim your market share. By promoting your properties on your own website and securing direct bookings, you can break free from the restrictive hold of aggressive competitors. Property managers have the freedom to design unique room types and configurations tailored to their listings, while boutique hotels can feature an unlimited array of images for each room, available for booking either individually or by category. Whether you're managing villas, cottages, or any other type of accommodation, you can easily customize settings, image galleries, and pricing to meet your unique requirements. This strategy not only boosts your visibility but also cultivates a deeper, more personalized connection with your guests, enhancing their overall experience and encouraging repeat visits. Ultimately, by leveraging your own platform, you can build a sustainable business model that thrives independently of larger, more powerful players in the industry.

Media

Media

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
H&L POS
Idealpos
InTouch Data
IronWiFi
LodgIQ
QuickBooks Online
UpsellGuru
Wave RMS
Whistle Messaging
Windcave

Integrations Supported

Beds24
Eway
Post Affiliate Pro

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$41.00/month
Free Version

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

Woollyinwales IT

Date Founded

2006

Company Location

United Kingdom

Company Website

www.jomres.net

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hotel Booking Engines

Not specified

Reservations

Activities Booking
Booking Notes
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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