roommaster Reviews & Ratings

roommaster

3.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is M3 Accounting Core?

M3's Accounting Core software offers a comprehensive suite of tools tailored specifically for the hospitality industry, delivering a cloud-based solution that simplifies hotel accounting tasks. Developed over two decades, it serves as the backbone for hotel financial operations, providing accurate financial visibility and improving decision-making. With features like customizable financial reporting, accounts payable, budgeting, and project cost tracking, the platform ensures that both small and large hotel chains can manage their finances more effectively. The software allows for seamless integration with other key technologies, making it adaptable to various operational needs. It also offers multi-currency and multi-company support, crucial for managing international properties and complex portfolios. The data security features allow users to assign roles and limit access to sensitive financial data, ensuring confidentiality and compliance with industry standards. With intuitive tools like intelligent document imaging and automatic report rollovers, Accounting Core reduces manual input, saving hoteliers time and minimizing errors. The system’s user-friendly interface is designed for ease of use, offering advanced functionality without the complexity often associated with other financial software solutions. M3's Accounting Core enables hotels to track financial performance in real-time, optimize cash flow, and plan for future growth with greater confidence. Additionally, its seamless integrations with other M3 products further enhance its capabilities in providing a complete financial management ecosystem.

Media

Media

Integrations Supported

Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Fedelta Point of Sale
Flexkeeping
H&L POS
Idealpos
LodgIQ
Paired Plus
QuickBooks Online
UpsellGuru
Wave RMS
Whistle Messaging
Windcave

Integrations Supported

Bevager
M3 Insight
WebRezPro

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

M3

Date Founded

1998

Company Location

United States

Company Website

www.m3as.com/accounting-core/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Accounting

Accounts Payable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Expense Tracking
Fixed Asset Management
General Ledger
Government
Payroll Management
Project Accounting
Purchase Orders

Hotel Management

Not specified

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