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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Nitesoft?

Through a partnership with leading hoteliers, we have developed a groundbreaking property management solution specifically designed to meet your requirements. Nitesoft distinguishes itself as a top-tier Swedish provider of a hotel management platform that caters to both guests and hotel operators, successfully streamlining tedious processes to deliver an outstanding hospitality experience. Boost your booking conversion rates with our advanced, seamlessly integrated booking engine that prioritizes user-friendliness. By optimizing operations, you can achieve operational excellence through sophisticated yet intuitive features. Nitesoft is a cloud-based property management system that grants you the flexibility to manage your property more efficiently. Our platform equips hoteliers with all the crucial functionalities within a modern and flexible structure. The integrated booking engine is expertly designed to attract and convert online reservations, and we offer customization of the booking process to ensure it aligns seamlessly with your website's aesthetic. Furthermore, Nitesoft can be easily linked to lock systems, channel managers, revenue management tools, accounting software, and a host of other solutions, providing a holistic management experience for your property. This comprehensive integration makes Nitesoft a complete solution for elevating the productivity and effectiveness of hotel operations. Moreover, with our ongoing support and updates, you can be assured that your property management system remains cutting-edge and aligned with industry standards.

Media

Media

Integrations Supported

Adyen
Canary Digital Tipping
Cendyn Guestrev
DigitalGuest
FLEXIPASS
Facebook
Flexkeeping
Google
H&L POS
Idealpos
InTouch Data
IronWiFi
LodgIQ
Netvisor
QuickBooks Online
SiteMinder
UpsellGuru
Wave RMS
YieldPlanet

Integrations Supported

Adyen
Canary Digital Tipping
Cendyn Guestrev
DigitalGuest
FLEXIPASS
Facebook
Flexkeeping
Google
H&L POS
Idealpos
InTouch Data
IronWiFi
LodgIQ
Netvisor
QuickBooks Online
SiteMinder
UpsellGuru
Wave RMS
YieldPlanet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

Nitesoft

Company Location

Sweden

Company Website

nitesoftsolutions.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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