roommaster Reviews & Ratings

roommaster

3.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

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Total 0 out of 5 stars
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features 0 out of 5 stars
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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Oscar Hotel Software?

Oscar is an all-in-one, reliable, and secure property management system (PMS) designed to consolidate all your needs into a single, cohesive platform. Its integrated channel management feature ensures that you can efficiently oversee your online sales with confidence. The process of managing reservations is fully automated, covering aspects like creation, adjustments, and cancellations. By constantly monitoring your accommodation's availability, Oscar smartly modifies allotments across your channels on a daily basis. You have the flexibility to set your own rates and restrictions or allow Oscar to handle that for you, providing a variety of options for both direct and indirect sales while differentiating between multiple channels. With Oscar's sophisticated features, you can effortlessly enhance your sales, secure in the knowledge that your operations are expertly managed. Boost your direct sales with a powerful booking engine and enjoy the many additional features it offers. Once the booking engine is implemented, all reservations will seamlessly integrate into your property management system, further optimizing your operations. Overall, Oscar not only enhances your sales efficiency but also significantly improves your operational management, giving you the tools to succeed in a competitive market. Embrace the convenience and effectiveness of Oscar to elevate your property management experience to new heights.

Media

Media

Integrations Supported

Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
H&L POS
Idealpos
IronWiFi
LodgIQ
Paired Plus
QuickBooks Online
UpsellGuru
Wave RMS

Integrations Supported

Numier
Stripe
Winston POS

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€17.37 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

Redforts Software

Company Location

Spain

Company Website

redforts.com/en/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

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