roommaster Reviews & Ratings

roommaster

3.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Reznext?

We provide a wide range of customized design and marketing management services tailored to meet the distinct demands of each client's business. At Reznext, we work alongside you to boost hotel revenue while effectively reducing operational costs. Our affordable hotel management software suite, which includes a streamlined management framework and a state-of-the-art cloud hosting solution, enables our clients to achieve outstanding results, positioning Reznext as the top choice for hotels, bed and breakfasts, and inns. Enhance your property's visibility online to optimize revenue by linking with leading OTA platforms and increasing bookings through our real-time channel management system designed for hotels. Our sophisticated booking engine is crafted to engage your guests, facilitating the use of promotional codes and enticing rate plans that encourage direct online reservations. Additionally, our central reservation system supports hotel chains in securing direct bookings, improving guest experiences, and refining operational workflows. Opting for Reznext means you are not merely acquiring software but also forming a partnership that is dedicated to fostering your success in the hospitality sector. In this ever-evolving industry, investing in our solutions can significantly differentiate your establishment and drive sustainable growth.

Media

Media

No images available

Integrations Supported

Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
H&L POS
Idealpos
InTouch Data
IronWiFi
LodgIQ
Paired Plus
QuickBooks Online
UpsellGuru
Wave RMS
Whistle Messaging
Windcave

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

RezNext Global Solutions

Date Founded

2012

Company Location

India

Company Website

www.reznext.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Channel Management

Channel Analytics
Incentive Management
Inventory Control
Opportunity Management

Hotel Booking Engines

Not specified

Reservations

Not specified

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