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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Scidoo?

Scidoo represents a groundbreaking solution in hotel management software, delivered via the cloud for optimal oversight of every facet of your hotel. By integrating all crucial functionalities into a single, user-friendly platform, it simplifies management tasks, making them more accessible. The essence of effective software is rooted in its ease of use, a principle that Scidoo adheres to with ongoing improvements aimed at enhancing your operational experience. Users benefit from the flexibility to add new features as needed, and the platform’s intuitive design facilitates quick navigation while safeguarding your data against potential loss. From a centralized dashboard, hotel operations can be managed efficiently, complete with integrated messaging and email tools for timely responses to guest inquiries. Essential departments such as CRM, dining, wellness, beach services, and parking are all seamlessly coordinated. Moreover, the software simplifies the management of financial documentation, encompassing payments, deposits, cancellations, and compliance with tourist tax regulations. Each staff member receives an individualized account, enabling you to oversee their performance and productivity effectively. Additionally, you can maintain a detailed record of all entries, cancellations, and reservation changes, ensuring operations run smoothly. This holistic strategy not only boosts operational efficiency but also promotes enhanced communication among all hotel departments, ultimately leading to an improved guest experience. As a result, Scidoo empowers hotel managers to focus on delivering exceptional service while streamlining their back-end processes.

Media

Media

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Expedia
Fedelta Point of Sale
Flexkeeping
Google Cloud Platform
Idealpos
InTouch Data
LodgIQ
Paired Plus
QuickBooks Online
Stripe
TeamSystem
Vikey
Wave RMS
Whistle Messaging
Windcave

Integrations Supported

Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Expedia
Fedelta Point of Sale
Flexkeeping
Google Cloud Platform
Idealpos
InTouch Data
LodgIQ
Paired Plus
QuickBooks Online
Stripe
TeamSystem
Vikey
Wave RMS
Whistle Messaging
Windcave

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

Scidoo

Company Location

Italy

Company Website

www.scidoo.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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