roommaster Reviews & Ratings

roommaster

3.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is Stardekk?

Our all-encompassing hotel management software equips you with vital tools that boost your return on investment by enabling more direct bookings without commission fees, preventing double bookings, minimizing administrative burdens, and delivering an outstanding experience for guests. You have the flexibility to select features that align perfectly with your accommodation's growth objectives. The channel manager streamlines the oversight of your rates and availability while improving your presence across numerous online booking platforms. Capture every direct booking and minimize commission expenses using a secure and user-friendly booking engine seamlessly integrated into your website. Daily front desk activities become a breeze with our Cloud PMS, facilitating smoother check-ins, check-outs, report generation, and billing processes. To take your business growth to the next level, explore our upgrade options that promise enhanced professionalism, a superior user experience, and an even greater return on investment for your property. Our software's extensive range of features is thoughtfully designed to be flexible, ensuring it meets your evolving needs and supports your ongoing success. In a competitive market, this adaptability can be a game changer for your establishment.

Media

Media

Integrations Supported

Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
H&L POS
LodgIQ
Paired Plus
QuickBooks Online
Wave RMS

Integrations Supported

Agoda
Airbnb
Expedia
Facebook
Mollie
Oaky
Protel Booking Engine
Worldline
trivago

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€30 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

Stardekk

Company Location

Netherlands

Company Website

www.stardekk.eu/products

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hotel Booking Engines

Not specified

Hotel Management

Not specified

Reservations

Not specified

Restaurant Management

Not specified

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