roommaster Reviews & Ratings

roommaster

3.0 out of 5 stars
eviivo Reviews & Ratings

eviivo

1.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 3 out of 5 stars
ease 3 out of 5 stars
features 3 out of 5 stars
design 3 out of 5 stars
support 3 out of 5 stars

Ratings and Reviews 1 Rating

Total 1 out of 5 stars
ease 1 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars

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What is roommaster?

roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.

What is eviivo?

Experience comprehensive booking management with the eviivo suite, which provides you with total oversight of your reservations. - Effortlessly handle guest management and secure bookings through a visually appealing calendar accessible from any device with just a click. - Present your property with a responsive website that is optimized for mobile use, SEO, and free from commissions. - Benefit from a 2-way integration that ensures real-time synchronization with all leading travel agencies. - Take advantage of exclusive offers, customized packages, and promotional codes with maximum pricing adaptability based on the channel. - Enhance guest interaction through reviews, tailored confirmations, and automated 'welcome' or 'thank you' emails. - Gain valuable business insights easily and enjoy secure card transactions with a single click, all while adhering to Level 1 PCI compliance. - Moreover, streamline the management of property owners by automatically calculating and transmitting any booking fees or charges you choose to relay, ensuring a smoother operational flow.

Media

Media

Integrations Supported

Akia
Canary Digital Tipping
Cendyn CMS
Cendyn Loyalty
Cendyn Revintel
Fedelta Point of Sale
Flexkeeping
H&L POS
InTouch Data
IronWiFi
LodgIQ
QuickBooks Online
UpsellGuru
Wave RMS

Integrations Supported

Axis LMS
KeyNest
Pricepoint
RoomPriceGenie
Vikey

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$30 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

roommaster

Date Founded

1995

Company Location

United States

Company Website

roommaster.com

Company Facts

Organization Name

eviivo

Date Founded

2005

Company Location

United Kingdom

Company Website

www.eviivo.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property

Hotel Booking Engines

Not specified

Hotel CRM

Not specified

Hotel Management

Not specified

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hotel Management

Not specified

Reservations

Booking Notes
Customer Support
Group Reservations
Guest Management
Payment Processing
Rate Management
Room Booking Management
Third Party Booking

Vacation Rental

Not specified

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