roommaster
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What is roommaster?
roommaster (previously innQuest) is the hospitality industry’s unified platform, purpose-built to simplify operations, enhance guest engagement, and unlock revenue growth. Unlike scaled-down enterprise systems, roommaster was designed specifically for hotels, delivering a PMS that reduces administrative workload and accelerates staff training with an easy-to-learn interface. The platform seamlessly integrates PMS, booking engine, channel manager, payments, and AI-powered revenue intelligence to create a cohesive operational backbone. Hotels benefit from intelligent pricing strategies that can boost RevPAR by up to 35%, commission-free direct bookings, and streamlined day-to-day management across reservations, housekeeping, and guest services. Beyond operations, roommaster elevates guest interactions with features like the AI concierge, a branded guest mobile app, and personalization tools that strengthen loyalty. Its 30+ years of industry trust and proven performance are reflected in customer success stories, including properties with decades of roommaster use and measurable results like faster check-ins and significant increases in direct bookings. The platform also offers a marketplace of 100+ integrations, enabling hotels to customize their ecosystem with tools for marketing, POS, accounting, and smart room technology. Designed for properties of all sizes—from boutique B&Bs to large resorts—roommaster is scalable and adaptable to meet evolving hospitality needs. Hoteliers receive around-the-clock global support from specialists who understand operational challenges firsthand. By blending simplicity, flexibility, and advanced intelligence, roommaster empowers hotels to thrive in a competitive landscape while focusing on creating exceptional guest experiences.
What is iHotelier?
Amadeus's iHotelier Booking Engine 4.0™ successfully converts site visitors into confirmed guests while optimizing your direct web channel's performance. It offers a seamless, intuitive, and adaptive experience across multiple devices, making direct bookings fast and simple. Through engaging message displays and prominent calls to action, guests are guided seamlessly through the booking procedure. The platform also boosts guest interaction by strategically promoting additional services and upgrades, adding a personalized touch to the experience. For users who have left their bookings incomplete, iHotelier implements an attractive recapture strategy that makes it easier for them to finalize their reservations. With its award-winning mobile-first design, the booking process on Brand.com remains straightforward and engaging. An intuitive interactive navigation bar further assists users in smoothly moving through the booking flow. Additionally, the use of automated form fields and credit card image capture streamlines the checkout experience, effectively reducing abandonment rates and improving customer satisfaction. Moreover, this comprehensive approach not only focuses on efficiency but also enhances the overall guest journey, leaving a memorable impression that encourages customers to return for future stays. Ultimately, this combination of features positions iHotelier as a valuable tool for hospitality businesses aiming to increase direct bookings and guest loyalty.
Integrations Supported
Canary Digital Tipping
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
H&L POS
Idealpos
Integrations Supported
5stelle*
Amadeus LinkHotel
Infrasys POS
KAYAK
API Availability
API Availability
Pricing Information
Pricing not provided
Free Trial Offered?
Pricing Information
$300 per month
Supported Platforms
SaaS
Windows
On-Prem
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
roommaster
Date Founded
1995
Company Location
United States
Company Website
roommaster.com
Company Facts
Organization Name
Amadeus Hospitality
Date Founded
1987
Company Location
United States
Company Website
www.amadeus-hospitality.com/solutions/reservations-and-booking-engine/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Single Property
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Hotel CRM
Not specified
Hotel Management
Not specified
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Extended Stay
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Loyalty Program
Marketing Automation
Marketing Management
Multi-Property
Point of Sale (POS)
Reservations Management
Reviews Management
Vacation Rental
Hotel Booking Engines
Not specified
Hotel Channel Management
Not specified
Hotel Management
Not specified
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management