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What is root9?
root9 is an Alert Management, On-Call, and IT service management (ITSM) platform, built for the teams that keep production running: IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure.
Rather than bolting AI onto a system designed to store tickets, root9 runs on a single foundation that learns from your operation as it happens. Alerts, on-call response, incidents, changes, problems, and service requests all sit on that shared foundation, so every workflow draws on the same operational identity, memory, and understanding instead of starting from a blank page.
In one platform, teams get alert management and event correlation; incident, problem, change, and request management; on-call scheduling and escalation; a knowledge base; automation; operational analytics; and collaboration inside Microsoft Teams and Slack. AI agents work on every record, helping investigate incidents, preflight changes for risk and conflicts, find the root cause of recurring problems, and fulfill routine requests. Every recommendation carries the evidence and reasoning behind it, so your team stays in control of what happens next.
root9 also retires the CMDB that no one has time to maintain. Its Identity Correlation Database (ICDB) builds operational identity from real activity, earned by evidence rather than kept up by hand, so your inventory reflects what is actually happening. By connecting alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, speeds incident response, improves visibility, and surfaces the operational patterns that traditional monitoring and observability tools miss. It gets sharper every time your team uses it. Built to learn, not to be taught.
root9 complements the tools you already run, including Splunk, Datadog, Grafana, Azure Monitor, Amazon CloudWatch, New Relic, Prometheus, PagerDuty, ServiceNow, Jira, Microsoft Teams, and Slack.
What is DERDACK Enterprise Alert?
Derdack's alarming software for enterprises streamlines the alerting process, facilitating a swift, dependable, and efficient reaction to incidents that could jeopardize services and operations. This capability is particularly vital for IT systems that are critical to missions and operate around the clock. The core features of our alerting software are built on four essential components that enhance incident response: automated alert notifications, efficient duty scheduling, opportunities for ad-hoc collaboration, and support for incident remediation. Enterprise Alert ensures consistent, automated notifications through various channels like voice, text, push notifications, and email. It meticulously monitors the delivery of alerts and acknowledgments while automatically addressing any failures in notification delivery. Additionally, Enterprise Alert simplifies the scheduling of on-call duties with a user-friendly drag-and-drop interface accessible from any web browser. Once the schedule is established, it can promptly notify the appropriate engineers when the relevant information becomes available, ensuring that critical incidents are managed with the utmost efficiency. This comprehensive approach not only enhances response times but also reinforces the reliability of IT operations across the board.
Integrations Supported
AXIOM
Azure DevOps
Checkmk
Elasticsearch
Honeybadger
IBM Instana
Jira
Linear
Nagios Core
API Availability
Has API
API Availability
Pricing Information
$179/month unlimited users
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
Android
iPhone
iPad
Windows
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Online Training
Company Facts
Organization Name
root9
Date Founded
2026
Company Location
United States
Company Website
root9.io
Company Facts
Organization Name
Derdack
Date Founded
1999
Company Location
Germany
Company Website
www.derdack.com/enterprisealert-alerting-software/
Categories and Features
Incident Response
Compliance Reporting
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
SLA Tracking / Management
Timeline Analysis
Workflow Automation
Categories and Features
Business Continuity
Multiple System Support
Data Recovery
Not specified
Emergency Notification
Contact Management
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Incident Response
Not specified
IT Alerting
Not specified
IT Management
Event Logs
Remote Access
Scheduling
ITSM
Incident Management