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What is root9?
root9 is an Alert Management, On-Call, and IT service management (ITSM) platform, built for the teams that keep production running: IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure.
Rather than bolting AI onto a system designed to store tickets, root9 runs on a single foundation that learns from your operation as it happens. Alerts, on-call response, incidents, changes, problems, and service requests all sit on that shared foundation, so every workflow draws on the same operational identity, memory, and understanding instead of starting from a blank page.
In one platform, teams get alert management and event correlation; incident, problem, change, and request management; on-call scheduling and escalation; a knowledge base; automation; operational analytics; and collaboration inside Microsoft Teams and Slack. AI agents work on every record, helping investigate incidents, preflight changes for risk and conflicts, find the root cause of recurring problems, and fulfill routine requests. Every recommendation carries the evidence and reasoning behind it, so your team stays in control of what happens next.
root9 also retires the CMDB that no one has time to maintain. Its Identity Correlation Database (ICDB) builds operational identity from real activity, earned by evidence rather than kept up by hand, so your inventory reflects what is actually happening. By connecting alert data, response behavior, ownership, correlations, and operational history, root9 reduces alert fatigue, speeds incident response, improves visibility, and surfaces the operational patterns that traditional monitoring and observability tools miss. It gets sharper every time your team uses it. Built to learn, not to be taught.
root9 complements the tools you already run, including Splunk, Datadog, Grafana, Azure Monitor, Amazon CloudWatch, New Relic, Prometheus, PagerDuty, ServiceNow, Jira, Microsoft Teams, and Slack.
What is PagerSync?
Presenting a Slack application that effortlessly incorporates your PagerDuty on-call schedules into Slack User Groups, thereby improving your incident management workflow. This innovative tool facilitates immediate communication with on-call engineers, guaranteeing that incident responses are handled quickly and effectively. Additionally, it streamlines coordination among team members, fostering a more responsive and organized approach to incident resolution.
Media
No images available
Integrations Supported
PagerDuty
Slack
Amazon CloudWatch
Cronitor
Healthchecks.io
Honeycomb
Nagios Core
Nagios Log Server
Netdata
New Relic
API Availability
Has API
API Availability
Pricing Information
$179/month unlimited users
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
24 Hour Support
Training Options
Documentation Hub
Training Options
Webinars
Company Facts
Organization Name
root9
Date Founded
2026
Company Location
United States
Company Website
root9.io
Company Facts
Organization Name
PagerSync
Date Founded
2024
Company Location
United States
Company Website
www.pagersync.com
Categories and Features
Incident Response
Compliance Reporting
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
SLA Tracking / Management
Timeline Analysis
Workflow Automation
Categories and Features
IT Alerting
Not specified