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What is sensedata?

The Customer Success and actionable data platform utilizes advanced technology to cultivate trustworthy relationships between your business and its customers. By implementing intricate techniques to evaluate vast data collections, we offer a unique viewpoint on customer experiences, producing insights that allow your organization to respond with increased foresight and accuracy. Acknowledging the distinct characteristics of every business, SenseScore is completely customized to align with your individual circumstances and operational needs. We analyze essential metrics to assess your clients' satisfaction, enabling you to anticipate potential challenges and identify avenues for expansion. The SenseData platform effortlessly synchronizes with your current digital tools and data repositories. Through our exclusive API, SenseConnect, we enable connections to over 70 applications, along with databases and spreadsheets, quickly and securely. This guarantees that you have access to all relevant information critical to your operations. Our committed team of professionals is ready to help you tackle any issues related to data management, ensuring you maximize the advantages of your data assets. In the end, our goal is to empower your organization to make well-informed decisions rooted in dependable insights, ultimately enhancing your overall business strategy. Additionally, we believe that a proactive approach to customer engagement can significantly elevate your brand's reputation in the marketplace.

What is Velaris?

Velaris transforms Customer Success teams by delivering valuable insights into customer behavior, streamlining operations, and drastically decreasing the hours spent on manual tasks. Our platform features flexible, AI-powered analytics, customized success strategies, collaborative tools, and vital automation to effectively address your requirements. Developed by specialists in Customer Success for their counterparts, the system integrates and refines customer data within an intuitive interface, allowing you to glean essential insights for proactive and informed decision-making. By leveraging Velaris, your team can focus on enhancing customer satisfaction, reducing churn rates, and promoting business expansion, all while benefitting from an optimized workflow that boosts overall efficiency. Ultimately, adopting Velaris not only simplifies processes but also empowers your team to achieve greater success in their customer relationships.

Media

Media

No images available

Integrations Supported

Amazon Redshift
Delighted
Freshdesk
Google Ads
Google Cloud BigQuery
Google Forms
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Dynamics 365
Mixpanel
Neogrid
Oracle Fusion Cloud ERP
Pendo
Pipedrive
SAP ERP
Salesforce
SurveyMonkey
TOTVS ERP

Integrations Supported

Amazon Redshift
Delighted
Freshdesk
Google Ads
Google Cloud BigQuery
Google Forms
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Dynamics 365
Mixpanel
Neogrid
Oracle Fusion Cloud ERP
Pendo
Pipedrive
SAP ERP
Salesforce
SurveyMonkey
TOTVS ERP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10,000/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

sensedata

Company Location

Brazil

Company Website

www.sensedata.com.br/en/index.html

Company Facts

Organization Name

Velaris

Date Founded

2021

Company Location

United Kingdom

Company Website

velaris.io

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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