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What is teX.ai?

In today's world of overwhelming content, your business can effectively pinpoint and handle only the text that truly matters to its operations. No matter the specific requirements of your organization, whether it’s enhancing operational agility or making quicker decisions, teXai—a company featured in Forbes for its innovative text analytics—empowers you to leverage text for business advancement. With its robust preprocessor engine, teXai can detect and extract relevant information from various documents found in your organization’s emails or text communications. This technology is also applicable for analyzing tables, emails, text messages, and extensive archives. Additionally, the intelligent and adaptable linguistic application can recognize different text genres, categorize similar content, and generate brief summaries, thereby equipping business teams with the essential context from pertinent text. Furthermore, the text analytics software streamlines the extraction of vital components from your text, making the decision-making process more straightforward and efficient. By integrating these tools, your organization can stay ahead in a rapidly evolving landscape.

What is Keatext?

Customer-focused businesses strive to identify the challenges that hinder their clients' experiences, yet developing an effective data-driven plan to resolve these concerns can be quite challenging. Keatext facilitates this process by evaluating customer feedback, providing AI-driven insights on priority issues, and compiling this information into a shareable report. By assessing both the strengths and weaknesses of your customer experience, you can understand how they impact overall satisfaction levels. The AI-generated recommendations will highlight the most pressing concerns that need attention. Additionally, you can generate an executive summary using advanced language-generation tools to present Keatext's findings in an easily digestible format. Furthermore, a customizable dashboard allows for the monitoring and identification of trends in customer satisfaction over time. Lastly, Keatext offers seamless integration with popular platforms like Zendesk, Surveymonkey, ServiceNow, and Qualtrics to enhance your analysis.

Media

Media

Integrations Supported

Keras
Quickwork
Selenium
ServiceNow
Smart City Solutions
SurveyMonkey
TensorFlow
Zendesk

Integrations Supported

Keras
Quickwork
Selenium
ServiceNow
Smart City Solutions
SurveyMonkey
TensorFlow
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$550/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

teX.ai

Date Founded

2019

Company Location

United States

Company Website

tex-ai.com

Company Facts

Organization Name

Keatext

Date Founded

2010

Company Location

Canada

Company Website

www.keatext.ai/

Categories and Features

Data Preparation

Collaboration Tools
Data Access
Data Blending
Data Cleansing
Data Governance
Data Mashup
Data Modeling
Data Transformation
Machine Learning
Visual User Interface

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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