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What is theGuard?

If you found REALTECH through one of our theGuard! products, you've come to the perfect place. theGuard! encompasses an extensive array of offerings that includes numerous software solutions. While some of these solutions are currently available as standalone products, you can still experience the state-of-the-art innovations and technologies from the original suite in our newest products, though they may bear different names. This transformation highlights our dedication to addressing varied customer requirements while preserving the fundamental value of what we provide. We continuously strive to enhance our offerings to better serve our clientele's evolving needs.

What is Genuity?

Introducing a revolutionary solution in IT intelligence accessible to everyone. Genuity stands out as the sole cloud-based platform designed to oversee and optimize your complete IT portfolio. For just $29.99 each month, elevate your IT experience significantly. In a landscape where transparency is often hindered, particularly in the realm of IT, Genuity recognizes that the time has come for a fresh alternative. Save valuable hours previously spent on comparing prices and resolving inquiries, allowing your team to focus more on critical projects. Cut down on excessive expenses, such as auto-renewal provisions and intricate cancellation policies. With top-tier software and a dedicated network of IT experts, you will gain enhanced oversight and management of your entire IT ecosystem. Embrace the future of IT management and discover how Genuity can transform your operations.

Media

Media

Integrations Supported

Integrations Supported

AWS AppSync
Cisco Meraki
Expensify
Google Workspace
Microsoft 365
Microsoft Entra ID
Okta
OneLogin
Plaid
QuickBooks Accountants
Salesforce
Ubiquity
Xero

API Availability

API Availability

Pricing Information

$20000.00/one-time/user

Pricing Information

$29.99 per month unlimited
$29.99 per company per month with a 30-day FREE trial.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Realtech

Date Founded

1994

Company Location

Germany

Company Website

www.realtech.com/business-service-management/

Company Facts

Organization Name

Genuity

Date Founded

2017

Company Location

United States

Company Website

gogenuity.com

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Service Desk

Not specified

Categories and Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Full Text Search
Pre-built Templates
Specialty Contracts
Version Control
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

License Management

Automatic SKU Recognition
History Tracking

Network Monitoring

Baseline Manager
IP Address Monitoring
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

SaaS Management

License Management
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

SaaS Spend Management

Not specified

Service Desk

IT Asset Management
Incident Management
Knowledge Base
Procurement Management
SLA Management
Self Service Portal

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