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What is tyntec?

tyntec enables brands to verify, authenticate, and connect with mobile consumers through a range of services that include contact validation, user authentication, and solutions for conversational commerce. By enhancing customer service, businesses can facilitate direct communication with support representatives and send personalized messages via the preferred channels of their clients. Assess your database for any invalid numbers to ensure you reach your intended audience successfully. Leverage real-time feedback to enhance decision-making processes, ensure secure transactions, and increase your return on investment. Safeguard your customers and business from fraudulent activities using our state-of-the-art multi-factor authentication solutions, which set a high standard for two-factor authentication and security protocols. As an official provider of WhatsApp Business solutions, tyntec allows businesses to interact with their customers directly through WhatsApp, maintaining the security and privacy that 1.5 billion users rely on every day. Additionally, tyntec’s Chat API empowers organizations to send engaging notifications and customer support messages, thereby improving overall communication effectiveness. This holistic strategy not only cultivates stronger consumer relationships but also propels substantial growth for businesses in today's competitive landscape. Ultimately, by integrating these solutions, companies can create a more responsive and engaging experience for their customers.

What is Botsplash?

Botsplash is a multi-channel conversation platform designed for B2B interactions, facilitating seamless connections between businesses and their customers via a unified web-based interface. By utilizing Botsplash, organizations can enhance their operational efficiency, cultivate higher-quality leads, and boost overall sales performance. The platform leverages advanced Machine Learning and Natural Language Processing technologies to enable automated responses, effective routing, and escalation processes, in addition to providing options for live chat and SMS communication. This innovative solution perfectly merges the benefits of live chat with the efficiency of automated bots, making it an ideal choice for modern businesses. With Botsplash, companies can enjoy streamlined communication that meets the diverse needs of their clientele.

Media

Media

Integrations Supported

Facebook Messenger
Google Business Messages
Apple Business Chat
BI Book
Bandwidth
Five9
Fullstory
Google Analytics
HubSpot CRM
Instagram
LINE
Microsoft 365
Plivo
SAP Cloud Platform
Salesforce
Twilio
Vonage Business
WeChat
WordPress
Zendesk

Integrations Supported

Facebook Messenger
Google Business Messages
Apple Business Chat
BI Book
Bandwidth
Five9
Fullstory
Google Analytics
HubSpot CRM
Instagram
LINE
Microsoft 365
Plivo
SAP Cloud Platform
Salesforce
Twilio
Vonage Business
WeChat
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

€0.0426 per message
Free Trial Offered?
Free Version

Pricing Information

Reach out for pricing
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

tyntec

Company Location

United Kingdom

Company Website

www.tyntec.com

Company Facts

Organization Name

Botsplash

Date Founded

2017

Company Location

United States

Company Website

www.botsplash.com

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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