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What is uManage Mobile?

AVR's uManage Mobile Workforce Management and Client Billing platform is meticulously designed to seamlessly integrate with our uVisionPLUS utility billing system. Moreover, uManage Mobile is capable of interfacing with various backend work order systems. This innovative tool equips users to create, manage, and finalize work orders associated with utility billing accounts, facilitating improved tracking and documentation. Additionally, it includes its own location database to accommodate service areas that lack a billing service connection. uManage® boasts sophisticated browsing features that allow users to filter, sort, group, and perform bulk updates in reporting while maintaining control over all work orders within the database. Users can efficiently view, organize, search, and complete work orders as needed. The browser-based interface is compatible with a range of devices and adjusts dynamically according to the screen size. Furthermore, users have the ability to customize the interface with their company's logo and color scheme, reinforcing brand consistency throughout the platform. Overall, uManage Mobile serves as a robust solution that enhances efficiency in workforce management and billing operations, proving to be an invaluable asset for organizations seeking to optimize their processes.

What is Cogsdale Customer Service Management?

Cogsdale Customer Service Management (CSM) enables organizations to seamlessly integrate superior customer relationship management (CRM) with their daily operational requirements. Tailored specifically for the complex billing needs of municipalities and utility providers, Cogsdale CSM boosts operational productivity, lowers costs, and guarantees exceptional service delivery to customers. This all-encompassing platform allows users to oversee service orders, retrieve information on current connections and payment records, and set up payment arrangements. Moreover, Cogsdale offers an advanced customer information system equipped with modules for financial oversight, utility billing, distribution, customer relations, work management, project oversight, and procurement. The system is further enhanced by features such as interactive voice response, document management solutions, payment kiosks, and online credit verification capabilities. Since its establishment in 1997, Cogsdale has focused on providing strong and integrated information solutions customized to meet client needs. This commitment to continual improvement allows businesses to remain agile and succeed in a dynamic landscape, ensuring they can meet customer expectations effectively.

Media

Media

Integrations Supported

MPLAB Code Configurator

Integrations Supported

Vocantas Communicate

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

AVR

Date Founded

1959

Company Location

United States

Company Website

www.avrub.com/application-software

Company Facts

Organization Name

Cogsdale

Date Founded

1997

Company Location

Canada

Company Website

www.cogsdale.com

Categories and Features

Government

Not specified

Categories and Features

Meter-to-Cash

Not specified

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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