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What is unSurvey?

unSurvey is a cutting-edge conversational AI solution designed to optimize and automate interactions throughout the entire process. Its robust scalability allows it to manage a vast number of conversations while delivering human-like, AI-driven interviews and analyses. You can obtain actionable insights from customers in just a few hours, eliminating the lengthy wait for traditional results. By simply articulating your conversation in common language, our AI can generate a customized flow tailored to your needs. Users can easily drag and drop topics and utilize natural language to integrate logic seamlessly. The platform facilitates dynamic exchanges through voice, video, and text, supporting over 50 languages. Users benefit from raw transcripts, summaries, and keyword identification, ensuring a thorough understanding of the discussions. You have the option to either listen to or read complete transcripts or swiftly access key summaries and highlights. Additionally, unSurvey provides conversational insights with deep-linked citations for straightforward reference. Real-time reports merge qualitative and quantitative data for comprehensive analysis, allowing for structured data extraction and visualization. You can download neatly organized data automatically generated from each interaction along with pre-built visual representations. Access controls and invitation flows are also available to effectively manage participation. With unSurvey, you can revolutionize your conversation automation and unlock profound insights like never before, ultimately transforming your approach to customer interactions.

What is Frank?

Frank functions as a cloud-based service that focuses on customer research, empowering product and growth teams to obtain qualitative insights via AI-driven voice interviews. Users can create structured interview guides, share interview links, and embed an interview widget into their websites or applications, facilitating a smooth research process. During conversations, Frank intelligently generates follow-up questions based on the responses provided by participants, while also transcribing and organizing the discussions into clear summaries, themes, sentiments, and essential highlights related to the original exchanges. Teams utilize this innovative tool for a variety of objectives, such as customer discovery, validating products and concepts, onboarding new clients, assessing features, improving customer experience, and exploring reasons behind churn. Furthermore, the platform supports interviews in more than 30 languages, making it accessible to a wide range of audiences. To further enhance integration capabilities, Frank provides a REST API and a compatible MCP connector, allowing teams to effortlessly access and leverage research data alongside other AI tools they may be using. This all-encompassing framework ensures that teams can optimize their research initiatives and extract actionable insights with greater efficiency, ultimately leading to more informed decision-making and strategic growth.

Media

Media

Integrations Supported

Asana
Axis LMS
Figma
Gmail
Intercom
Jira
Salesforce
Shopify
Slack
WhatsApp
Zapier
Zoom

Integrations Supported

ChatGPT
Claude
Codex CLI
Cursor
Gemini
Microsoft Copilot
Model Context Protocol (MCP)

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$59/month
Starter is $59/month billed monthly, or $49/month billed annually. A free plan includes 60 voice minutes per month. Paid plans include a 14-day free trial.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

unSurvey

Date Founded

2024

Company Location

United States

Company Website

unsurvey.ai/

Company Facts

Organization Name

Frank

Date Founded

2026

Company Location

United States

Company Website

www.hifrank.ai/

Categories and Features

AI Interviewing

Not specified

Conversational AI

Not specified

Categories and Features

AI Interviewing

Not specified

User Research

Not specified

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