unSurvey vs. Savo

unSurvey is a cutting-edge conversational AI solution designed to optimize and automate interactions throughout the entire process. Its robust scalability allows it to manage a vast number of conversations while delivering human-like, AI-driven interviews and analyses. You can obtain actionable insights from customers in just a few hours, eliminating the lengthy wait for traditional results. By simply articulating your conversation in common language, our AI can generate a customized flow tailored to your needs. Users can easily drag and drop topics and utilize natural language to integrate logic seamlessly. The platform facilitates dynamic exchanges through voice, video, and text, supporting over 50 languages. Users benefit from raw transcripts, summaries, and keyword identification, ensuring a thorough understanding of the discussions. You have the option to either listen to or read complete transcripts or swiftly access key summaries and highlights. Additionally, unSurvey provides conversational insights with deep-linked citations for straightforward reference. Real-time reports merge qualitative and quantitative data for comprehensive analysis, allowing for structured data extraction and visualization. You can download neatly organized data automatically generated from each interaction along with pre-built visual representations. Access controls and invitation flows are also available to effectively manage participation. With unSurvey, you can revolutionize your conversation automation and unlock profound insights like never before, ultimately transforming your approach to customer interactions.

Savo represents a cutting-edge platform that employs AI technology to enhance interviews with the goal of amplifying human intelligence on a grand scale. It engages a diverse array of stakeholders—including employees, customers, and research participants—through AI-driven conversations that convert their feedback into structured insights that aid in decision-making. Rather than simply compressing experiences into conventional survey answers, Savo combines the richness of interviews with the extensive reach of surveys, offering organizations both quantitative metrics and the qualitative insights that clarify them. Users kick off the process by defining a specific business question or selecting from a collection of pre-designed Signal Events, prompting Savo's Event Studio to generate a facilitation guide rooted in its unique Signal Science framework. Participants can easily join the process via a straightforward link from any device, sharing their opinions either verbally or through text without the necessity of prior appointments. During the discussion, the interviewer remains impartial while navigating the conversations, posing insightful questions, and elucidating points as needed. The statements made by participants are subsequently converted into evidence units, which are evaluated against predefined and validated criteria, compared among different individuals, and systematically organized into recognizable patterns, ultimately deepening the organization’s comprehension of the insights collected. This all-encompassing methodology not only improves data gathering but also cultivates a stronger bond between organizations and their stakeholders, ensuring that their voices are genuinely heard and understood. Through this innovative approach, Savo is redefining how organizations gather and utilize feedback to drive meaningful change.