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What is Vetmaster?

Developed in South Africa, the VETMASTER practice management system is a result of a collaborative effort between veterinary experts and software engineers, leveraging the latest advancements in technology. The newest iteration of VETMASTER is specifically designed to serve a wide range of veterinary businesses, such as clinics of various capacities, pet supply stores, boarding kennels, and grooming establishments. With a wealth of over forty years of combined experience and state-of-the-art technological features, VETMASTER distinguishes itself as a frontrunner in the veterinary software industry. This pioneering software is enriched by solid backing in the veterinary field, melding valuable knowledge and skills gleaned from extensive hands-on experience across both local and international landscapes, thanks to the respected Dr. Bruce Stevenson. Moreover, VETMASTER aligns itself with the LIBRALEX group, which has been committed to developing tailored software solutions for specialized markets since 1990, reinforcing its dedication to excellence. As a result, VETMASTER consistently stays ahead in the rapidly evolving field of veterinary practice management, ensuring that users benefit from the most relevant and effective solutions.

What is Parlor?

User Relationship Management picks up where traditional CRM systems end, beginning the moment a potential client transitions into a customer. With Parlor's User Relationship Management, the interactions of each user with your Product, Success, and Support teams are meticulously tracked. This capability enables your organization to align seamlessly with the specific needs of your users. Keeping an eye on customers throughout their entire lifecycle, you can monitor their status and pinpoint crucial risk factors early enough for your Customer Success Managers to take action. All feedback can be consolidated into a single repository, facilitating the quantification of the most pressing needs and ensuring a complete feedback loop with users. Additionally, you can strategize and visualize product initiatives through a customizable workspace that integrates customer feedback and revenue metrics. This setup grants you complete insight into priorities and their underlying reasons. Furthermore, Parlor offers the flexibility to operate independently or collaborate with essential tools like your CRM, live chat services, ticketing systems, JIRA, or Slack, enhancing overall efficiency and communication. Ultimately, this comprehensive approach empowers your organization to better understand and serve its customers, creating a more enriching customer experience.

Media

Media

Integrations Supported

Freshsales
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Salesforce
Shortcut
Slack
Zendesk

Integrations Supported

Freshsales
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Salesforce
Shortcut
Slack
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

vetmaster

Company Website

www.vetmaster.co.za/

Company Facts

Organization Name

Parlor.io

Date Founded

2017

Company Location

United States

Company Website

Parlor.io

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

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