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What is voximplant?

The sole serverless platform in the industry designed for voice, video, and messaging APIs. It is relied upon by countless developers worldwide to enhance and expand real-time communication capabilities for businesses of all sizes.

What is Gupshup?

Based in Silicon Valley, Gupshup stands out as a premier conversational messaging platform that empowers enterprises to create captivating conversational experiences effortlessly across more than 30 messaging channels through a unified API. The platform features a user-friendly omnichannel messaging API, a sophisticated bot-building framework, and effective mobile marketing solutions. Each month, Gupshup's messaging service processes over 6 billion messages, assisting over 39,600 businesses in communicating with billions of users via widely-used messaging platforms including SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype, and various others. Its single API solution simplifies the integration of one-way and two-way messaging on WhatsApp, along with a fallback to SMS service in over 225 countries, all while providing a multi-channel auto-routing feature. Furthermore, the Gupshup Bot platform is equipped to manage over 36,000 bots and efficiently addresses WhatsApp FAQ Bots, enabling seamless live agent transitions for diverse customer support scenarios. This adaptability makes Gupshup a vital tool for businesses aiming to enhance their messaging capabilities and improve customer engagement.

Media

Media

Integrations Supported

Amazon Polly
Azure Text to Speech
BoldDesk
BytePhase
CampX
Dialogflow
IBM Watson
IBM watsonx Assistant
KonnectzIT
Kylas
PubNub
Quickwork
Raven
Salesforce
Sell.Do
Stackreaction
SuprSend
Swift AMS
Tookan
Truto

Integrations Supported

Amazon Polly
Azure Text to Speech
BoldDesk
BytePhase
CampX
Dialogflow
IBM Watson
IBM watsonx Assistant
KonnectzIT
Kylas
PubNub
Quickwork
Raven
Salesforce
Sell.Do
Stackreaction
SuprSend
Swift AMS
Tookan
Truto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0.01
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

voximplant

Date Founded

2013

Company Location

United States

Company Website

voximplant.com

Company Facts

Organization Name

Gupshup

Date Founded

2004

Company Location

United States

Company Website

www.gupshup.io

Categories and Features

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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