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What is whichbox Audience Engagement Platform?
The audience you aim to reach has grown indifferent to conventional advertising methods and brand messaging, as they no longer want to be seen merely as 'targets' or passive viewers of promotional content. Instead, they crave genuine engagement, personalized brand interactions, acknowledgment of their significance, shared values, involvement in product innovation, and a profound connection that weaves together your brand’s story with their individual experiences. The whichbox® Audience Engagement Platform offers a comprehensive solution that combines a branded community platform with tools for user-generated content, community management, and gamification, all delivered as a SaaS model. This cutting-edge technology empowers you to focus on nurturing emotional relationships with your customers while avoiding the hassles of technical difficulties. By highlighting what genuinely resonates with your audience—such as your brand's legacy, the journey behind your offerings, and how they enhance lives—you cultivate an authentic exchange. Your storytelling acts as an invitation for your audience to picture their aspirations in harmony with your brand, creating a sense of camaraderie along your shared path. In essence, this strategy shifts the role of consumers from mere onlookers to active contributors in the narrative of your brand, ultimately fostering a community that feels valued and involved. This transformation not only enhances customer loyalty but also encourages a vibrant exchange of ideas and experiences within the brand community.
What is Higher Logic Vanilla?
Vanilla Forums simplifies the process of building an online community that resonates with your customers and audience. With both open-source and hosted solutions, thousands of businesses leverage our platform to enhance brand loyalty, foster advocacy, and reduce customer service expenses. Our diverse clientele spans companies from various industries around the world, showcasing the global appeal and effectiveness of our offerings. By choosing Vanilla, organizations can create engaging spaces that facilitate meaningful interactions and strengthen relationships with their users.
Integrations Supported
Chatwee
Clicky
Craft CMS
Easyflow
Hootsuite
Kryptronic eCommerce
Mailchimp
NetSuite CRM
Oracle Cloud CX
Salesforce
Integrations Supported
Chatwee
Clicky
Craft CMS
Easyflow
Hootsuite
Kryptronic eCommerce
Mailchimp
NetSuite CRM
Oracle Cloud CX
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Whichbox Media
Company Website
whichboxmedia.com
Company Facts
Organization Name
Vanilla Forums
Date Founded
2009
Company Location
Canada
Company Website
vanillaforums.com
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Social Networking
Activity / News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Privacy Options
Real-time Chat
Social Media Integration
Social Media Tagging
User Profiles